---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Cohesity storage system

# Cohesity storage system discovery {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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## Summary of Cohesity storage system discovery

The Cohesity Storage System pattern within the Discovery and Service Mapping Patterns application enables ServiceNow customers to identify and populate Configuration Items (CIs) related to Cohesity DataPlatform clusters, nodes, and chassis in the CMDB.
Cohesity's DataPlatform consolidates diverse data workloads---including backups, archives, and analytics---across physical and virtual environments, supporting various databases and Hadoop data stores.
Show full answer Show less  

## Prerequisites

* Ensure the Discovery and Service Mapping Patterns application is updated to at least version 1.0.91, and CMDB CI Class Models to version 1.37.0.
* Confirm your MID Server is active and can communicate with the Cohesity storage cluster.
* Configure a basic authentication account with proper permissions for specific Cohesity API endpoints to enable discovery.
* Create an authentication alias and a serverless discovery schedule to automate discovery runs.

## Data Discovered and CMDB Population

During horizontal discovery, the pattern collects detailed information about the following CIs and populates these in the CMDB:

* **Cohesity Cluster**: IP address and fully qualified domain name (FQDN).
* **Cohesity Node**: Manufacturer, FQDN, operational status (default Installed), and description (e.g., Cohesity Backup Server).
* **Chassis**: Manufacturer, description (e.g., Cohesity Chassis), and serial number.
* **IP Address**: Name, IP address, and IP version of the Cohesity node.

## CI Relationships

The discovery process establishes critical relationships between CIs to accurately represent the Cohesity environment:

* IP Address is owned by a Cohesity Node.
* Cohesity Node belongs to a Cohesity Cluster.
* Cohesity Node is hosted on a Chassis.

## Benefits for ServiceNow Customers

By leveraging this discovery pattern, customers can automate the identification and accurate modeling of Cohesity storage components within the CMDB. This enables improved visibility, configuration management, and operational efficiency for environments utilizing Cohesity DataPlatform.  
The Discovery and Service Mapping Patterns application uses the Cohesity Storage System pattern to find clusters, nodes, and chassis for the Cohesity DataPlatform. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.
Cohesity develops software that are used to consolidate and simplify data management, and it includes analytics capabilities. Their software also solves the problem of mass data fragmentation with data that
extends across multiple systems or cloud providers.

The company's main product, DataPlatform, is a hyper-converged software that allows
businesses to consolidate a variety of workloads onto a single cloud-native platform. These workloads include backups, archives, test, development, and analytics data. It works with physical
servers as well as virtual machines.

Cohesity extends backup capabilities to NoSQL workload distributed databases like MongoDB, Apache
Cassandra, Couchbase, and Apache HBase. It also supports Apache Hadoop data on Hadoop Distributed File System (HDFS) datastores.

## Request apps on the Store {#cohesity-storage-system-discovery__section_sv2_vw5_5mb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#cohesity-storage-system-discovery__inline-send-to-store}

## Prerequisites {#cohesity-storage-system-discovery__section_gww_fqb_b5b45}

Verify that the applications are up to date
:
    * CMDB CI Class Models, from version 1.37.0
    * Discovery and Service Mapping Patterns, from version 1.0.91
    {#cohesity-storage-system-discovery__ul_w4c_bhz_ncc}

Verify MID Server configuration
:   Verify the MID Server is set to Active and is reachable to the Cohesity storage cluster.

Verify API permissions{#cohesity-storage-system-discovery__cohesity-api-permissions}
:   Verify you have a basic authentication account configured with proper permissions for the following API calls:

    * `https://" + ${cluster_ip} + "/irisservices/api/v1/public/cluster?fetchStats=true`
    * `https://" + ${cluster_ip} + "/irisservices/api/v1/nexus/cluster/status`
    * `https://" + ${cluster_ip} + "/irisservices/api/v1/public/nodes?fetchStats=true`
    * `https://" + nodeIp + "/irisservices/api/v1/nexus/node/hardware_info`
    {#cohesity-storage-system-discovery__ul_irs_thz_ncc}

Create an alias for the basic authentication credential
:   For more information, see [Create an alias for a basic authentication credential for Cohesity storage system discovery](https://www.servicenow.com/docs/Ywidw6o2nvD~mqdRwCy7rw "Create an alias and add it to a basic authentication credential to discover Cohesity storage systems.").

Create a serverless discovery schedule
:   For more information, see [Create a serverless schedule for Cohesity storage system discovery](https://www.servicenow.com/docs/2YDNZ2sFEUazRXZnJmgyuA "Create a serverless discovery schedule to discover Cohesity storage systems.").

## Data collected by Discovery during horizontal discovery {#cohesity-storage-system-discovery__section_tkw_4rb_b5b}

Discovery populates the data in the CMDB when running the Cohesity Storage System pattern.  
{#cohesity-storage-system-discovery__table_vhw_lpz_ncc__entry__2}

| Label | Description |
|-|-|
| IP Address \[ip_address\] | IP address of the cluster. |
| Fully qualified domain name \[fqdn\] | Fully qualified domain name (FQDN) of the cluster. |
[Table 1. Cohesity Cluster \[cmdb_ci_cohesity_cluster\]]

{#cohesity-storage-system-discovery__table_vhw_lpz_ncc}  
{#cohesity-storage-system-discovery__table_kll_kpz_ncc__entry__2}

| Label | Field Name |
|-|-|
| Manufacturer \[manufacturer\] | Manufacturer of the cluster node, which could be Cohesity or third-party. |
| Fully qualified domain name \[fqdn\] | FQDN of the node within the cluster. |
| Operational status \[operational_status\] | Operational status. Default value: Installed. |
| Description \[short_description\] | Description of the cluster node: Cohesity Backup Server. |
[Table 2. Cohesity Node \[cmdb_ci_cohesity_node\]]

{#cohesity-storage-system-discovery__table_kll_kpz_ncc}  
{#cohesity-storage-system-discovery__table_cdx_lpz_ncc__entry__2}

| Label | Field Name |
|-|-|
| Manufacturer \[manufacturer\] | Manufacturer of the chassis. |
| Description \[short_description\] | Description of the chassis: Cohesity Chassis. |
| Serial number \[serial_number\] | Serial number of the chassis. |
[Table 3. Chassis \[cmdb_ci_chassis\]]

{#cohesity-storage-system-discovery__table_cdx_lpz_ncc}  
{#cohesity-storage-system-discovery__table_szx_lpz_ncc__entry__2}

| Label | Field Name |
|-|-|
| Name \[name\] | Name of the Cohesity node. |
| IP Address \[ip_address\] | IP address of the Cohesity node. |
| IP version \[ip_version\] | IP version of the Cohesity node. |
[Table 4. IP Address \[cmdb_ci_ip_address\]]

{#cohesity-storage-system-discovery__table_szx_lpz_ncc}

## CI relationships {#cohesity-storage-system-discovery__section_acs_hpq_bwb}

Discovery creates these relationships to support the Cohesity storage system discovery.{#cohesity-storage-system-discovery__table_nxq_dcc_x5b__entry__3}

| CI | Relationship Type | CI |
|-|-|-|
| Cohesity Node \[cmdb_ci_cohesity_node\] | Owns::Owned by | IP Address \[cmdb_ci_ip_address\] |
| Cohesity Node \[cmdb_ci_cohesity_node\] | Cluster of::Cluster | Cohesity Cluster \[cmdb_ci_cohesity_cluster\] |
| Cohesity Node \[cmdb_ci_cohesity_node\] | Hosted on::Hosts | Chassis \[cmdb_ci_chassis\] |
[ ]

{#cohesity-storage-system-discovery__table_nxq_dcc_x5b}

