---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Trigger full CI resync

# Trigger a full CI table resync for direct field population {#ariaid-title1}

Release version: Australia  
Updated July 19, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Trigger the Populate Service Account and LDC IN CMDB scheduled job to reprocess all configuration item (CI) records. Configure the sn_itom_pattern.populate_saldc_full_resync system
property when service accounts or logical datacenters have incorrect or corrupted values for a CI.

## Before you begin

Verify that you have at least version 1.35.0 of Discovery and Service Mapping Patterns.

Role required: admin{#configure-sa-ldc-full-resync__configure-sa-ldc-full-resync-prereq-p1}

## About this task

The scheduled job normally processes only CI records created since its last run. Setting the sn_itom_pattern.populate_saldc_full_resync property to true
configures the next job run to reprocess all CI records. The system automatically resets the property to false after the resync completes.{#configure-sa-ldc-full-resync__configure-sa-ldc-full-resync-context-p1}

## Procedure

1. In the navigation filter, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. In the Name field, search for <kbd class="ph userinput">sn_itom_pattern.populate_saldc_full_resync</kbd>.
3. Select the sn_itom_pattern.populate_saldc_full_resync property.
4. In the Value field, enter <kbd class="ph userinput">true</kbd>.
5. Select Update.

## What to do next

Wait for the next scheduled run of the Populate Service Account and LDC IN CMDB job, or execute it immediately. For more information, see [Enable direct field population for query performance](https://www.servicenow.com/docs/NraHWCtpzEOuXKOsuylflA "Populate Service Account, Logical Datacenter, and Virtual Machine Object fields in configuration item (CI) tables to improve query performance.").
**Related concepts**   

* [Improved query performance with direct field population in CI tables](https://www.servicenow.com/docs/dikZ2lIS1bNpgxWtTOukSQ "The Populate Service Account and LDC IN CMDB scheduled job populates the Service Account and Logical Datacenter fields in cloud configuration item (CI) tables, and the Virtual Machine Object field in the Hardware [cmdb_ci_hardware] table. This direct population reduces query complexity and improves query performance.")  
**Related tasks**   

* [Enable direct field population for query performance](https://www.servicenow.com/docs/NraHWCtpzEOuXKOsuylflA "Populate Service Account, Logical Datacenter, and Virtual Machine Object fields in configuration item (CI) tables to improve query performance.")
* [Set the Populate Service Account and LDC job stale threshold](https://www.servicenow.com/docs/qvlcPBjeMolHuCihikoHdQ "Configure the number of days before a running Populate Service Account and LDC IN CMDB job is considered stale and canceled. Increase this value if a large configuration item (CI) dataset causes the job to be canceled before a full run completes.")