--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # OCI discovery # Oracle Cloud Infrastructure (OCI) discovery {#ariaid-title1} Release version: Australia Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Oracle Cloud Infrastructure (OCI) discovery ServiceNow Discovery leverages Oracle Cloud Infrastructure (OCI) discovery patterns to enable real-time elasticity for enterprise applications by integrating Oracle autonomous services, security, and cloud compute resources. These discovery capabilities allow ServiceNow customers to identify and map various OCI resources within their cloud environment efficiently. Show full answer Show less To unlock full functionality, customers may need to update to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. Since version 1.29.0, OCI GovCloud accounts are also supported for discovery. ## Prerequisites and Setup * **Required Applications:** Ensure Cloud Access Interface (v1.0.0+), Visibility Content, CMDB CI Class Models, and Discovery and Service Mapping Patterns are installed and current. * **Oracle API Credentials:** Configure OCI credentials with RSA-formatted private and public keys to authenticate API access. * **OCI Service Account:** Create appropriate OCI service accounts to enable discovery operations. * **Discovery Schedule:** Create and run OCI cloud discovery schedules via Discovery Admin Workspace, specifying provider, account, and datacenters (LDCs) to target. * **Performance Optimization:** Starting with version 1.30.2, populate Service Account and Logical Datacenter fields directly in cloud CI records to improve query performance. * **REST API Permissions:** Review and grant required user permissions using the Cloud Discovery patterns spreadsheet, which also details pattern names, CI classes, and documentation links. ## Key Discovery Capabilities ServiceNow Discovery identifies a wide range of OCI resources using pattern-based discovery. Customers can discover the following: * OCI active datacenters (regions) subscribed to your tenancy * Autonomous Databases * Availability domains and fault domains * Cloud hardware types (OCI shapes) * Database Homes (DB Homes) * Virtual Cloud Networks (VCNs) and subnets * Virtual network interface cards (VNICs) and their attachments * Operating system images * Storage volumes and volume attachments * Sub accounts (compartments) * Virtual machines (VMs) * Oracle Exadata cloud as a service resources Note: To discover some resource types, ensure that you are using the latest Discovery and Service Mapping Patterns application from the ServiceNow Store. ## Practical Benefits for ServiceNow Customers * Gain comprehensive visibility into your OCI cloud infrastructure and services. * Automate discovery to maintain up-to-date CMDB records and improve asset management. * Enhance service mapping and operational insights by integrating OCI resource data. * Support compliance and governance by accurately tracking OCI compartments, networks, and compute resources. * Optimize discovery performance via direct field population in cloud CI tables. ServiceNow Discovery uses the Oracle Cloud Infrastructure (OCI) discovery patterns to provide real-time elasticity for enterprise applications by combining Oracle autonomous services, integrated security, and cloud compute. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. Starting with version 1.29.0, Discovery and Service Mapping Patterns supports the discovery of OCI GovCloud accounts. ## Request apps on the Store {#oracle-cloud-infrastructure-discovery__section_sv2_vw5_5mb} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#oracle-cloud-infrastructure-discovery__inline-send-to-store} ## Prerequisites {#oracle-cloud-infrastructure-discovery__section_wlw_2t2_v4b} Verify that the following applications are installed : Verify that the following applications are installed and up to date: * Cloud Access Interface (starting from version 1.0.0) * Visibility Content * CMDB CI Class Models * Discovery and Service Mapping Patterns {#oracle-cloud-infrastructure-discovery__ul_qds_gc2_zfc} Configure Oracle API credentials : Ensure that your OCI credentials are configured and that your private and public keys are converted to the RSA format. For more information, see [Create Oracle API credentials](https://www.servicenow.com/docs/SQ511VUJ1WvRnZvupznXcQ "Create Oracle API credentials on the ServiceNow AI Platform to enable access to your Oracle resources during Oracle discovery."). Create OCI service account : For more information, see [Create OCI service accounts](https://www.servicenow.com/docs/Mfvl~mYZP9TwzjqAPuihqA "Create Oracle Cloud Infrastructure (OCI) service accounts on the ServiceNow AI Platform to access your Oracle account during Oracle discovery."). Create a cloud discovery schedule : To run a cloud discovery at scale, see [Create an OCI Discovery schedule in Discovery Admin Workspace](https://www.servicenow.com/docs/WRMF530a1n9BFD6MPbyNTA "Use the Discovery Admin Workspace dashboard to create an Oracle Cloud Infrastructure (OCI) Discovery schedule."). : Create a discovery schedule to run LDCs on. 1. Navigate to DiscoveryDiscovery Schedules. 2. Select Cloud Discovery. 3. In the Provider field, select OCI. Fill in the form to create an account or select an existing one. For more information, see [Create OCI service accounts](https://www.servicenow.com/docs/Mfvl~mYZP9TwzjqAPuihqA "Create Oracle Cloud Infrastructure (OCI) service accounts on the ServiceNow AI Platform to access your Oracle account during Oracle discovery."). 4. On the Select Datacenters page, filter which LDCs you want to run the discovery. 5. When you're finished, navigate to the Create Schedule page and select Finish and Run. {#oracle-cloud-infrastructure-discovery__ol_o3q_dx2_v4b} (Optional) Populate Service Account and Logical Datacenter fields in cloud CIs : Starting with Discovery and Service Mapping Patterns version 1.30.2, you can improve query performance by populating Service Account and Logical Datacenter fields directly in cloud CIs. For more information, see [Improved query performance with direct field population in CI tables](https://www.servicenow.com/docs/dikZ2lIS1bNpgxWtTOukSQ "The Populate Service Account and LDC IN CMDB scheduled job populates the Service Account and Logical Datacenter fields in cloud configuration item (CI) tables, and the Virtual Machine Object field in the Hardware [cmdb_ci_hardware] table. This direct population reduces query complexity and improves query performance."). ## Verify the REST API permissions {#oracle-cloud-infrastructure-discovery__id_idw_sbb_f1c} Download the [Cloud Discovery patterns spreadsheet](https://downloads.docs.servicenow.com/resource/enus/api/servicenow-discovery-patterns-api-details.xlsx) so you can grant user permissions required for running the Discovery patterns. In addition to permissions, the spreadsheet also includes useful information such as pattern names, types, CI Classes, and links to vendor documentation. New patterns are available quarterly, so check periodically to be sure you have the latest version of the spreadsheet.{#oracle-cloud-infrastructure-discovery__cloud-discovery-api-ph-short-prereq} * **[OCI active datacenter pattern-based discovery](https://www.servicenow.com/docs/RXJ2U9jnUvLe~RONqqGdMQ)** Discovery and Service Mapping Patterns finds the datacenters (regions) that your tenancy is subscribed to in your OCI environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI Autonomous DB pattern-based discovery](https://www.servicenow.com/docs/qqoo4yt1KMQv8IpL8S3nKw)** Discovery and Service Mapping Patterns finds Autonomous Databases (DB) in your OCI environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI availability domain pattern-based discovery](https://www.servicenow.com/docs/wkAz~7LsGZ3FleMxKopdkQ)** Discovery and Service Mapping Patterns finds OCI availability domains in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI cloud hardware type pattern-based discovery](https://www.servicenow.com/docs/7NtslWSNf~ofsSQrBWsvXw)** Discovery and Service Mapping Patterns finds OCI cloud hardware types (called shapes in OCI) in your Cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI datacenter pattern-based discovery](https://www.servicenow.com/docs/c_gT7nuEYcRkJC~WT196uA)** Discovery and Service Mapping Patterns finds all datacenters (regions) that are available in OCI. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI DB Home pattern-based discovery](https://www.servicenow.com/docs/mC1wwjxx9P1FjcQyL_O1vw)** Discovery and Service Mapping Patterns finds Database Homes (DB Homes) in your OCI environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI fault domain pattern-based discovery](https://www.servicenow.com/docs/HTqpbv7mDZFW3lvP9No4aA)** Discovery and Service Mapping Patterns finds OCI fault domains in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI network pattern-based discovery](https://www.servicenow.com/docs/l~_BYpelngl3_EWSUtRQzw)** Discovery and Service Mapping Patterns finds OCI Virtual Cloud Networks (VCN) in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI NIC attachment pattern-based discovery](https://www.servicenow.com/docs/45uj6NHKqquSxjxkwqXiyA)** Discovery and Service Mapping Patterns finds OCI virtual network interface cards (VNICs) attachment records in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI NIC pattern-based discovery](https://www.servicenow.com/docs/oEWmO0XXyoyy1L3bwn5Bbg)** Discovery and Service Mapping Patterns finds OCI virtual network interface cards (VNICs) in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI OS image pattern-based discovery](https://www.servicenow.com/docs/Kwu8KaWHVmo~mlfuBAvx_g)** Discovery and Service Mapping Patterns finds OCI OS images on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI storage attachment pattern-based discovery](https://www.servicenow.com/docs/6R~0At_sMGiNoQMg6vmkTQ)** Discovery and Service Mapping Patterns finds storage attachments (volume attachments) in your OCI environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI storage volume pattern-based discovery](https://www.servicenow.com/docs/~Y91T18SId8dJ4DwrJWB9A)** Discovery and Service Mapping Patterns finds OCI storage volumes in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI sub account pattern-based discovery](https://www.servicenow.com/docs/fVeEj_vOGrxiDLcJWAtWfg)** Discovery and Service Mapping Patterns finds sub accounts (compartments) in your OCI environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI subnet pattern-based discovery](https://www.servicenow.com/docs/GFWkmCnw90k2EZW1RMCXrQ)** Discovery and Service Mapping Patterns finds OCI subnets in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[OCI virtual machine pattern-based discovery](https://www.servicenow.com/docs/dgCz8TFhrulh3kdWjtrBVw)** Discovery and Service Mapping Patterns finds OCI virtual machines (VMs) in your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. * **[Oracle Exadata cloud as a service pattern-based discovery](https://www.servicenow.com/docs/qupd3B0Gadde2ZUW5o1Miw)** Discovery and Service Mapping Patterns finds Oracle Exadata resources in your OCI environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store. *[\>]: and then