---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Oracle Unified Directory

# Oracle Unified Directory pattern-based discovery {#ariaid-title1}

Release version: Australia  
Updated August 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Discovery and Service Mapping Patterns uses the Oracle - Unified Directory pattern to find Unified Directory instances running on Windows servers. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Pattern-based discovery and mapping requirements {#oracle-unified-directory-pattern__section_prerequisites}

Verify that the following applications are up to date
:
    * Discovery and Service Mapping Patterns
    * Visibility Content
    * CMDB CI Class Models
    * ITOM Content Service
    {#oracle-unified-directory-pattern__ul_apps}

Create Windows credentials
:   For more information, see [Windows credentials](https://www.servicenow.com/docs/access?context=r_WindowsCredentialsForm&version=australia&pubname=australia-platform-security&ft:locale=en-US).

Verify permission to run the version command
:   Verify you have permission for the following command: `{process.currentDir}start-ds.bat --version`.

Schedule a horizontal discovery
:   For more information, see [Schedule a horizontal discovery](https://www.servicenow.com/docs/VO0owNull6HAfXGFWMKxhg#t_CreateADiscoverySchedule "A discovery schedule determines what horizontal discovery searches for, when it runs, and which MID Servers are used. Create a discovery schedule for your local environment or a schedule for discovering the resources in your cloud service account.").

## Data collected by Discovery during horizontal discovery {#oracle-unified-directory-pattern__section_data_collected}

Discovery populates the data in the CMDB when running the Oracle - Unified Directory pattern.

If you have the Software Asset Management Core (com.snc.sam.core) or Software Asset Management (com.snc.software_asset_management) plugins, Discovery also populates the Software Installation \[cmdb_sam_sw_install\] table.  
{#oracle-unified-directory-pattern__table_appl__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Name of the application in the following format: Oracle Unified Directory@{hostname}. |
| Product \[product\] | Product name. The value is set to Unified Directory. |
| Publisher \[publisher\] | Publisher of the application. The value is set to Oracle. |
| Installation directory \[install_directory\] | Installation directory of the application. |
| Version \[version\] | Version of the application. |
| Software Install \[software_install\]\* | References the Software Installation \[cmdb_sam_sw_install\] table. |
[Table 1. Application \[cmdb_ci_appl\]]

{#oracle-unified-directory-pattern__table_appl}\* Populated only when a Software Asset Management plugin is activated.

## CI relationships and references {#oracle-unified-directory-pattern__section_ci_relationships}

The Oracle - Unified Directory pattern creates the following relationships and references to support Oracle Unified Directory discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb_rel_ci\] table.  
{#oracle-unified-directory-pattern__table_relationships__entry__3}

| CI | Relationship | CI |
|-|-|-|
| Application \[cmdb_ci_appl\] | Runs on::Runs | Windows Server \[cmdb_ci_win_server\] |
[Table 2. CI relationships]

{#oracle-unified-directory-pattern__table_relationships}  
{#oracle-unified-directory-pattern__table_ci_references__entry__3}

| CI | Field | Referenced CI |
|-|-|-|
| Application \[cmdb_ci_appl\] | Software Install \[software_install\] | Software Installation \[cmdb_sam_sw_install\]\* |
[Table 3. CI references]

{#oracle-unified-directory-pattern__table_ci_references}\* Populated only when a Software Asset Management plugin is activated.