---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Admin in ITOM Configuration Console

# Admin in ITOM Configuration Console {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Administrators can configure Discovery settings, assign roles, manage credentials, and review Discovery schedules, errors, and anomalies through the ITOM Configuration Console.

The following table describes the administrative tasks available in the Discovery module.
{#admin-disco-itom__admin-aiops-itom-table-1__entry__3}

| Task | Description | Required Role |
|-|-|-|
| [Assign Discovery admins](https://www.servicenow.com/docs/KwoY7qoEi~MevjEoq4LEQg "Assign the discovery_admin role to users who will be in charge of Discovery configuration and operational control.") | Assign or remove the discovery_admin role from users to manage Discovery administration permissions. | admin |
| [MID Server user](https://www.servicenow.com/docs/OM6kkQKgN_R6qMDggiyfxQ "Create a user account with the mid_server role so MID Servers can authenticate and communicate with the ServiceNow instance.") | Create a dedicated user with the mid_server role to authenticate the MID Server to your ServiceNow instance. | admin |
| [Deploy MID Server](https://www.servicenow.com/docs/AUktpOzZSub0sOFEiBGExw "Deploying a MID Server lets ServiceNow securely communicate with systems inside a private network by installing and validating a trusted runtime that performs discovery, integrations, and automation tasks without requiring inbound network access.") | Use MID Server to securely connect ServiceNow behind your firewall, enabling data flow, automated discovery, and seamless integration. | admin |
| [Validate MID Server](https://www.servicenow.com/docs/GUoVvChzzHXEqERiNAm~7w "Validate a newly installed MID Server so it can communicate with the ServiceNow instance. During validation, you can optionally define which applications, capabilities, and IP ranges the MID Servers is allowed to use.") | Validate that your MID Servers are trusted to connect to your ServiceNow instance. | admin |
| [IP credentials](https://www.servicenow.com/docs/Q0TiSQUft5ugHGlf~2tBPQ "Create IP credentials for Discovery to securely connect to devices in your environment. Discovery uses these credentials to log in to devices and retrieve configuration data during the discovery process.") | Create IP credentials for Discovery to securely connect to devices in your environment. | discovery_admin |
| [Cloud Credentials](https://www.servicenow.com/docs/_4Yahvq9L3_V8ocd3WlgPA "Create cloud credentials to manage access to cloud-based applications, including Amazon Web Services, Microsoft Azure, and Google Cloud. Discovery uses these credentials to connect to your cloud provider accounts and discover cloud resources.") | Create cloud credentials to manage access to cloud-based applications. | discovery_admin |
| [Quick discovery](https://www.servicenow.com/docs/JVBfllOKw0Lw1K8oIqWTNQ "Scan one or more IP addresses to discover devices in your network without creating ongoing schedules.") | Scan one or more IPs to see what's running in your environment without creating on going schedules. | discovery_admin |
| Discovery schedules | Configure [IP-based](https://www.servicenow.com/docs/YIGD~VO1UVyb~QbK9PZTfw "Use the Discovery Admin Workspace dashboard to create IP-based Discovery schedules.") or cloud-based Discovery schedules in Discovery Admin Workspace. For cloud-based schedules, you can configure discovery for [AWS](https://www.servicenow.com/docs/_q25r~sjoXX0atnOAhlwbA "Use the Discovery Admin Workspace dashboard to create an Amazon Web Services (AWS) Discovery schedule."), [Azure](https://www.servicenow.com/docs/vEwZOELmMZR7env7iKxTSg "Use the Discovery Admin Workspace dashboard to create an Azure Discovery schedule."), [GCP](https://www.servicenow.com/docs/uzmKYlWvZ76Z_ddJNfGsAA "Use the Discovery Admin Workspace dashboard to create a Google Cloud Platform (GCP) Discovery schedule."), [Alibaba Cloud](https://www.servicenow.com/docs/Uh8ibOGiTgVcrT2V7F6WdQ "Use the Discovery Admin Workspace dashboard to create an Alibaba Cloud Discovery schedule."), [IBM](https://www.servicenow.com/docs/alz0rboxBfHfcOQl0ET4nQ "Use the Discovery Admin Workspace dashboard to create an IBM Discovery schedule."), [OCI](https://www.servicenow.com/docs/WRMF530a1n9BFD6MPbyNTA "Use the Discovery Admin Workspace dashboard to create an Oracle Cloud Infrastructure (OCI) Discovery schedule."), [OpenStack](https://www.servicenow.com/docs/7YYDumW0rJISZFe6o3n6_Q "Use the Discovery Admin Workspace dashboard to create an OpenStack Discovery schedule."), [VMware](https://www.servicenow.com/docs/CPzaZvUV5a0bo8MjcslzLA "Use the Discovery Admin Workspace dashboard to create a VMware Discovery schedule."), and [oVirt](https://www.servicenow.com/docs/FD99mzTHzM1dcQr1UFheQg "Use the Discovery Admin Workspace dashboard to create an oVirt Discovery schedule."). | discovery_admin |
| [Schedule review](https://www.servicenow.com/docs/vXym8IezFxeMRcaxWKxkBg "The Schedules page provides a single place to monitor Discovery performance, efficiently manage schedules and statuses, and set up new IP-based or Cloud Discovery schedules.") | Access the Schedules page in Discovery Admin Workspace to view and manage your Discovery schedules. | discovery_admin |
| [Discovery errors](https://www.servicenow.com/docs/lDVudWreRZ8s3rW8uKl3Bw "The Diagnostics page helps you prioritize and address errors and anomalies in IP-based and Cloud Discovery schedules.") | Access the Diagnostics page in Discovery Admin Workspace to review errors found from your discoveries. | discovery_admin |
| [Anomaly detection](https://www.servicenow.com/docs/lDVudWreRZ8s3rW8uKl3Bw "The Diagnostics page helps you prioritize and address errors and anomalies in IP-based and Cloud Discovery schedules.") | Access Diagnostics page in Discovery Admin Workspace to review anomalies found in your Discovery schedules. | discovery_admin |
[Table 1. Discovery administrative tasks]

{#admin-disco-itom__admin-aiops-itom-table-1}

