---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Certificate Management workspace

# Certificate Management workspace {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Certificate Management workspace provides centralized visibility into your organization's certificates so you can make data-driven decisions. For example, you can avoid outages by looking at the numbers that are soon to
expire.

## Roles Required {#cert-inventory-mgmt-workspace__section_t12_yjv_fsb}

* Certificate user \[sn_disco_certmgmt.pki_user\]
* Certificate approver \[sn_disco_certmgmt.pki_approver\]
* Certificate admin \[sn_disco_certmgmt.pki_admin\]
{#cert-inventory-mgmt-workspace__ul_k1v_p3j_k3c}

## Accessing the Certificate Management workspace {#cert-inventory-mgmt-workspace__section_v12_yjv_fsb}

To open the workspace, navigate to WorkspacesCertificate Management Workspace.

The Certificate Management workspace has five tabs:
{#cert-inventory-mgmt-workspace__section_v12_yjv_fsb__entry__2}

| Tab | Description |
|-|-|
| Inventory | Displays key insights about all certificates including certificates that are active, that have expired, that are expiring soon, and that have been revoked. Select each widget to view its list. This is the default tab of the workspace. Note: The data on this tab is refreshed automatically every day. |
| Tasks | Displays manage tasks to track the upcoming tasks that will expire soon. These tasks are organized into four categories: Renewals, Requests, Expirations, and Automation trends. |
| Certificate records | Displays a filterable list view of all certificates in the system. Use this tab to search, inspect, and manage individual certificate records. You can switch between record types and access the configuration options. |
| Downloads | Displays the files that are required to set up the ServiceNow external issuer (`sn-external-issuer`) in Kubernetes. |
| Settings | Displays the settings to manage the notifications of this workspace. For more information on setting up these notifications, see [Receive certificate notifications via Microsoft Teams](https://www.servicenow.com/docs/eTd5RIg0CmBoLTjP~Nmi2Q "Configure certificate notifications to be delivered to a Microsoft Teams channel so that you can receive alerts and initiate certificate renewal workflows directly from Microsoft Teams.") and [Receive certificate notifications via email](https://www.servicenow.com/docs/fLItosEI6sJCBheLy3eWFA "Configure certificate notifications to be delivered via email to relevant recipients."). |
[Table 1. Certificate Management workspace tabs]

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