--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # Set up using Cloud Discovery Workspace # Cloud discovery setup using Cloud Discovery Workspace {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Perform the necessary procedures to prepare for discovering resource CIs on the cloud. Important: Cloud Discovery Workspace is now deprecated and no longer supported or available for new activation. [Discovery Admin Workspace](https://www.servicenow.com/docs/uBbfCIaLAPvZqMp2HrhK2A "The Discovery Admin Workspace serves as a central location for monitoring, tracking, and completing discovery-related tasks. Experience a streamlined discovery process and greater efficiency with the integration of schedules, diagnostics, tuning, anomaly detection, and more within this single workspace.") provides the latest experience for this functionality. For details, see the [Application/Plugin Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support knowledge base. Setting up Cloud Discovery is the first stage in performing cloud discovery and using Cloud Provisioning and Governance for managing discovered cloud resources. Cloud Discovery is part of the ServiceNow AI Platform and deploys some of its platform-wide mechanisms and features. At the same time, there are some configurations that are specific to Cloud Discovery only. Cloud Discovery Workspace present an enhanced way of creating discovery schedules. You can also check prerequisites required for discovering cloud resources, like credentials and service accounts. ## Verify the REST API permissions {#cloud-discovery-setup-workspace__id_etr_bdb_f1c} Download the [Cloud Discovery patterns spreadsheet](https://downloads.docs.servicenow.com/resource/enus/api/servicenow-discovery-patterns-api-details.xlsx) so you can grant user permissions required for running the Discovery patterns. In addition to permissions, the spreadsheet also includes useful information such as pattern names, types, CI Classes, and links to vendor documentation. New patterns are available quarterly, so check periodically to be sure you have the latest version of the spreadsheet.{#cloud-discovery-setup-workspace__cloud-discovery-api-ph-short-prereq} Perform the following tasks in the exact order they are listed below: 1. Evaluate your cloud deployment and plan how you're going to discover it. 2. [Request Discovery](https://www.servicenow.com/docs/Nbw5A3Ssi~M_m067KmBI6g "Request and activate the Discovery (com.snc.discovery) plugin to enable Discovery capabilities on your instance."). 3. [Install Cloud Discovery Workspace](https://www.servicenow.com/docs/juHuQj3gglYVvMtjFAdehw "You can install the Cloud Discovery Workspace application (com.cloud_operations_workspace) if you have the admin role."). 4. [Install and configure the MID Servers](https://www.servicenow.com/docs/4ajIDq_DzDGU3O~Gc8V_gg "Install and configure the MID Servers correctly to enable ITOM products to access to the cloud resources."). 5. (For Amazon AWS Cloud and Microsoft Azure Cloud) Configure notifications and alerts from the Amazon AWS Cloud and Microsoft Azure Cloud to make the necessary updates to your CMDB without additional scanning. * [AWS events-driven discovery](https://www.servicenow.com/docs/NM5ceF5UYIM3UN0qvO0Qxg "Use AWS events-driven discovery to keep your CMDB current automatically when AWS resource configurations change, without waiting for a scheduled Discovery run.") * [Configure the Microsoft Azure Alert service to auto-update the CMDB](https://www.servicenow.com/docs/fiVNl_CDi91xANEeakJjcA#azure-alert-service-cloud-mgt "Configure the Microsoft Azure Alert service to auto-update the Configuration Management Database (CMDB) without waiting for the next scheduled Cloud Discovery to run.") * [Configure the Google Cloud Logging service to auto-update the CMDB](https://www.servicenow.com/docs/GX_RcKoO9sKK26YOLMh3KQ "You can activate the Google Cloud Logging (formerly Stackdriver Logging) service to auto-update Configuration Management Database (CMDB) configuration items (CI) data whenever Google Cloud Connector or your Google account makes a life-cycle state or configuration change to a Google Cloud Platform (GCP) resource. CI data in the CMDB is then updated without waiting for Discovery to run.") * [Configure the VMware Events service to auto-update the CMDB](https://www.servicenow.com/docs/~9BfPa2gzKezF2WkcyHpwg "Configure events from the cloud environment to make the necessary updates to your CMDB without additional scanning. The VMware Events service can auto-update CI data in the CMDB whenever Cloud Provisioning and Governance makes a life-cycle state or configuration change to a VMware resource. As a result, the CI data in the CMDB is updated without having to wait for Discovery to run.") {#cloud-discovery-setup-workspace__ul_ovd_3ly_qmb} Note: Event-driven discovery does not require Cloud Provisioning and Governance. 6. Ensure that your ServiceNow instance has the relevant patterns and CI classes (types) for cloud resources. You may need to deploy the latest version of the following applications from the ServiceNow Store. * Discovery and Service Mapping Patterns * CMDB CI Class Models {#cloud-discovery-setup-workspace__ul_ogz_4sy_vpb} 7. [Create a discovery schedule in Cloud Discovery Workspace](https://www.servicenow.com/docs/AGFiYHPbJImTnaawWg~_hQ "Create schedules for discovering cloud resources based on the discovery method that you choose: service accounts or IP ranges. The discovery schedule defines the various settings for the cloud discovery."). {#cloud-discovery-setup-workspace__ol_bnn_sht_y4b} **Related reference** * [Cloud Discovery Workspace](https://www.servicenow.com/docs/IU_PixGqYyvj5VOplfruAQ "Cloud Discovery Workspace offers a comprehensive solution to manage the cloud operations of your organization.")