---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Status details

# Discovery Admin Workspace status details {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Discovery Admin Workspace status details

The Discovery Status Details page in Discovery Admin Workspace provides a comprehensive summary of discovery runs initiated from schedules.
It shows devices identified, errors encountered, and anomalies detected during these runs.
This feature is accessible by navigating through Workspaces \> Discovery Admin Workspace \> Schedules \> Discovery status and requires Discovery Admin Workspace version 1.8.0 or later.
Show full answer Show less  
The schedule header includes key information such as discovery details, MID Server information, and anomaly severity. For runs created using the Quick Discovery feature (from v1.10.0), the header indicates this explicitly. The status header displays run timing, probe counts, and anomaly details, which are visible only if anomaly detection is enabled.

## Key Features

* **Details Tab Visualizations:** This tab offers visual summaries of discovery performance and status across IP-based, cloud-based, and certificate discoveries. Metrics include devices and IPs discovered, cloud resources identified, certificates collected, and errors encountered.
* **Data Refresh and Export:** Users can refresh visualization data or export it as CSV or Excel files for offline analysis.
* **Error Reporting:** Errors detected during runs are prioritized and detailed with severity, error codes, count, and categories. Selecting errors provides access to root cause analysis and remediation guidance.
* **Device and IP Insights:** For IP-based discoveries, tables provide additional details such as source, classification probe results, and scan status. Hyperlinks lead to device-specific pages with logs and queue details.
* **Cloud Resources and Certificates:** Cloud-based discoveries categorize resources by CI type in bar charts, and certificate discoveries list collected certificates with detailed information accessible via hyperlinks. Export and refresh options are available for both.
* **Debugging Tab:** Displays Discovery Log and ECC Queue information, including classification failures, CMDB updates, and authentication failures. Users can refresh or export this data as needed. ECC Queue entries illustrate probe and sensor activity with XML payload details.

## Practical Use for ServiceNow Customers

ServiceNow customers can leverage the Discovery Status Details page to monitor discovery schedule performance in real time, quickly identify and diagnose errors, and gain detailed insights into discovered devices, cloud assets, and certificates. The ability to export data supports reporting and further analysis. Debugging tools facilitate troubleshooting by providing detailed logs and ECC Queue data. Enabling anomaly detection enhances visibility into unusual events during discovery runs.  
The Discovery Status Details page offers a summary of a discovery initiated from a schedule, detailing the devices identified, any errors encountered, and any anomalies found.

To access Discovery status details in Discovery Admin Workspace, navigate to WorkspacesDiscovery Admin WorkspaceSchedulesDiscovery status.  
Note:  
The capabilities described here are available starting with Discovery Admin Workspace v1.8.0. Specific version requirements are noted for individual features where applicable.  
After selecting a discovery status from the table, the schedule header displays key information such as Discovery details, MID Server details, and anomaly severity.Figure 1. Discovery schedule and status headers  
Note:  
Starting with v1.10.0, the schedule header displays 'Quick Discovery' when the schedule is created using the Quick Discovery feature. Additionally, if the schedule associated with a run is deleted, the header no longer displays the schedule name.  
The status header shows run-related details, including start and end times, the number of probes triggered and completed, and any anomalies detected.  
Important:  
Anomaly information only displays when anomaly detection is enabled. For more information, see [Discovery Admin Workspace Settings](https://www.servicenow.com/docs/oIyIPo_MBQKGNGgB0fzRbw "The Settings page enables you to customize and manage high-level Discovery properties so they’re tailored to meet your specific needs.").

If the status is Active or Starting, selecting the Refresh icon (![]()) updates the Started and Completed values in the header in real time.

## Key features {#daw-disco-status-details__section_wcp_kmv_z2c}

Details
:
    The Details tab includes visualizations that provide detailed information about the Discovery status. The visualizations provide an overview of the schedule's performance and current status for IP-based, cloud-based, and certificate discoveries. Key metrics include devices and IPs discovered, cloud resources identified, certificates collected, and errors encountered during the run.  
    Note:  
    Certificate discovery is available in Discovery Admin Workspace starting with v1.20.0 and requires the Brazil, Australia, or Zurich release starting with Patch 8.

    Select the More Options icon (![]()), then select Refresh to refresh the data for each visualization in this section, or export the data as a CSV or Excel file.

    {#daw-disco-status-details__table_of4_5xx_jgc__entry__3}

    | Report title | Discovery type | Description |
    |-|-|-|
    | Errors | IP-based, Cloud-based, and Certificate | Displays the number of errors that were detected during the run. |
    | Total Devices | IP-based | Displays the number of devices that were discovered during the run. |
    | New Devices | IP-based | Displays the number of new devices that were discovered during the run. |
    | Total IPs | IP-based | Displays the number of IP addresses that were discovered during the run. |
    | Duplicate IPs | IP-based | Displays the number of duplicate IP addresses that were discovered during the run. |
    | Total Cloud Resources | Cloud-based | Displays the number of cloud resources that were discovered during the run. |
    | Total Certificates | Certificate | Displays the number of certificates that were collected during the run. |
    [Table 1. Details tab data visualizations]

    {#daw-disco-status-details__table_of4_5xx_jgc}

    Selecting an indicator reveals related information in a table. By default, detected
    errors display, sorted by priority. Each error card includes details such as the error title, severity, refined code, occurrence count, and error category. Selecting an error card or the Occurrences link opens the Error Details page, where you can view the root cause, remediation steps, and individual error instances. For more information, see [Discovery Admin Workspace Error Details](https://www.servicenow.com/docs/t3KQAV27M6znYFwQP6qLHg "The Error Details page displays the root cause and remediation steps for a specific Discovery error, along with the list of individual error instances associated with that error.").

    For IP-based schedules, the Total Devices, New Devices, and Duplicate IPs tables provide additional details such as the Source, Classification
    probe, and Scan status. Selecting the Source hyperlink opens a page where you can view more information about the device, apply tags, and access the Discovery Log and ECC Queue details. Selecting the Total IPs indicator opens the Shazzam Summary table, where you can access details such as IP addresses, IP Range, and
    Network Range. To learn more about a specific item, select its hyperlink in the table.

    For cloud-based schedules, selecting the Total Cloud Resources indicator reveals a bar chart that categorizes each discovered cloud resource by its CI type. Select the More Options icon (![]()) to refresh the data or export the chart as a CSV, JPEG, PNG, or Excel file.

    For certificate discovery schedules, selecting the Total Certificates indicator reveals a table of certificates collected during the run. Select a hyperlink in
    the table to learn more about a specific certificate. Select the More Options icon (![]()) to refresh the data or export it as a CSV or Excel file.

Debugging

:   The Debugging tab provides information about the Discovery Log and ECC Queue.

    Select the More Options icon (![]()), then select Refresh to refresh the data for each visualization in this section, or export the data as a CSV or Excel file.

    By default, the Discovery Log table displays information such as classification failures, CMDB updates, and authentication failures. A Discovery Log record is created for each action associated with a discovery status.

    Select the ECC Queue indicator to display entries in the ECC Queue. The entries show a connected flow of probe and sensor activity and the actual XML payload sent to or from an instance.

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