---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Find and renew expiring certificates

# Find and renew expiring certificates using the AI agent {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Describe the certificates that you want to renew, and the certificate renewal AI agent finds them and renews them after you confirm.

## Before you begin

Configure your system for certificate renewal:

1. [Configure MID Server for automatic certificate renewal](https://www.servicenow.com/docs/MbYsrpVpv1nlIvUbkTkc4g "Collect information about root certificates stored outside your server. Create a specialized Discovery schedule.")
2. [Add the required applications and capabilities to your MID Server](https://www.servicenow.com/docs/8QefcXTaFqHYlAaorlUb8g "Enable your MID Server to auto-renew your certificates by adding the Certificate Inventory and Management and GenerateCSR applications.")

Role required: sn_disco_certmgmt.pki_admin

## About this task

You can describe certificates by any field on the Certificate \[cmdb_ci_certificate\] table using the field label as it appears in the record. For example, expiration date, assigned user, description, or thumbprint.

## Procedure

1. Navigate to WorkspacesCertificate Management.
2. Select the ServiceNow Otto icon to open the AI panel.
3. Describe the certificates that you want to renew.  
   For example,<kbd class="ph userinput">Renew all certificates expiring in the next 5 days</kbd>, <kbd class="ph userinput">Renew the certificates assigned to me that expire before 1 August 2026</kbd>, or <kbd class="ph userinput">Show me certificates expiring between 1 May 2026 and 1 August 2026</kbd>.
4. Review the list of certificates that the agent returns.
5. Confirm the renewal.

## Result

The agent creates a renewal task for each certificate and returns links to the task records. If no certificates match your description, the agent tells you that none were found.

*[\>]: and then