---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Use

# Using Firewall Audits and Reporting {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Firewall Audits and Reporting is a powerful application for requesting new firewall rules, streamlining the management of IP addresses.
* **[Firewall rule requests using agentic workflows](https://www.servicenow.com/docs/iXjZtJMTjloRUIdodmdSZg#firewall-rule-requests-ai-workflow)**   
  The Firewall Management Task Creation agentic workflow provides a path to request one or more firewall rules through natural language prompts in the ServiceNow Otto panel.
* **[Firewall rule requests](https://www.servicenow.com/docs/ghOn5V6fIMFHUuB9g8qCtA#firewall-requests)**   
  Use Service Catalog to request new firewall policies and rules.