---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Certificate renewal AI agent

# Certificate renewal AI agent {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Find certificates that are about to expire and renew them by describing what you want in natural language, or renew a specific certificate directly from its record.
The certificate renewal AI agent is part of AI Agents for Discovery. You interact with it from the AI panel in Certificate Management workspace. You can use the agent in two ways:

* From a certificate record. When you open the AI panel while viewing a certificate, the agent picks up that certificate as context and offers to renew it.
* From a prompt. Describe the certificates you want to renew, and the agent returns a list of matching certificates for you to confirm before renewal begins. In either case, the agent creates a certificate renewal task and gives you a link to the task record so that you can track progress.
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Before you use the agent, configure your system for automatic certificate renewal:

1. [Configure MID Server for automatic certificate renewal](https://www.servicenow.com/docs/MbYsrpVpv1nlIvUbkTkc4g "Collect information about root certificates stored outside your server. Create a specialized Discovery schedule.")
2. [Add the required applications and capabilities to your MID Server](https://www.servicenow.com/docs/8QefcXTaFqHYlAaorlUb8g "Enable your MID Server to auto-renew your certificates by adding the Certificate Inventory and Management and GenerateCSR applications.")