---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Access Event Management configuration console

# Access Event Management configuration console {#ariaid-title1}

Release version: Australia  
Updated December 19, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Access the IT Operations Management configuration console to set up Event Management and configure AIOps capabilities.

## Before you begin

Verify you have installed the ITOM
AIOps and ServiceNow Otto for IT Operations Management (ITOM) plugins.

Role required: evt_mgmt_admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.  
   The Admin Home page opens.

2. In the IT Operations Management tile, select View product overview.
3. In the IT Operations Management page, select Configure.  

   The Configure IT Operations Management page opens.

   Note:  
   The Configure with AI UI action appears only after you install both the ServiceNow Otto for ITOM and ServiceNow Otto plugins. This action lets you set up AI-powered alert handling.
{#access-itom-config-console__steps_prf_x4l_bjc}

*[\>]: and then