---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Add a CI relationship to CMDB Group CI Relations

# Add a CI relationship to CMDB Group CI Relations {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add a CMDB group CI relationship for a CI class to enable accurate alert group generation.

## Before you begin

Role required: evt_mgmt_admin

## About this task

Configure the sa_analytics.agg.query_cmdb_suggested_relationship_enabled property to further enhance alert grouping by using suggested relationships. For more information on properties, see [CMDB alert grouping --- properties and functionality](https://www.servicenow.com/docs/2D3b817Y6O8B0mKyOZYrFg "Learn about the key properties and functionality of CMDB alert grouping, which facilitate efficient alert organization based on relationships and enhance the overall effectiveness of alert management.").

To create CMDB-based alert grouping, you can also create a grouping automation in Service Operations Workspace. For more information, see [Create Group automation](https://www.servicenow.com/docs/dzmFiicpe800NSz3XP_fGw "Grouping automation helps you manage alerts more effectively by collecting similar alerts together. This makes it easier to see patterns, quickly identify issues, and respond efficiently. By organizing alerts in this way, you can reduce alert noise, identify root causes, and assign them to the appropriate teams.").

## Procedure

1. Navigate to AllEvent ManagementAdministrationCMDB Group CI Relations.
   1. Click New.  
   2. Complete the form.  
      {#add-suggested-relationship__table_ycc_qjs_5t__entry__2}

      | Field | Description |
      |-|-|
      | Base class | The base class in the relationship serves as either the parent or the child, depending on the type of relationship established. |
      | Relationship | The type of relationship that defines how two or more entities are connected. |
      | Dependent class | The class that relies on another class in the relationship, serving as either the parent or the child depending on the relationship type. |
      [Table 1. Suggested Relationship fields]

      {#add-suggested-relationship__table_ycc_qjs_5t}
   {#add-suggested-relationship__substeps_cx4_1j5_5cb}
2. Click Submit.
{#add-suggested-relationship__steps_yfk_lm4_ryb}

## CMDB Group CI relation {#add-suggested-relationship__example_zfk_lm4_ryb}

{#add-suggested-relationship__simpletable_nxx_kj5_5cb__entry__3}

| Base Class | Relationship | Dependent/Target Class |
|-|-|-|
| Oracle | Is Hosted On | Linux Server |
| Oracle | Is Hosted On | Solaris Server |
[ ]

{#add-suggested-relationship__simpletable_nxx_kj5_5cb}  
Note:  
The same parent class and relationship can appear more than once.

*[\>]: and then