---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Launch an alert analysis from the ServiceNow Otto panel

# Launch an alert analysis from the ServiceNow Otto panel {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Initiate an alert analysis from the ServiceNow Otto panel. The alert analysis displays directly in the panel for convenient review.

## Before you begin

Install the ServiceNow Otto for ITOM plugin. For more information, see [Install the ServiceNow Otto for IT Operations Management (ITOM) application](https://www.servicenow.com/docs/hwRPYCUe1vf5jAprSqnh1Q "Install the ServiceNow Otto for IT Operations Management (ITOM) application.").

For comprehensive information about the ServiceNow Otto panel, see [ServiceNow Otto panel](https://www.servicenow.com/docs/access?context=now-assist-panel-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

Role required: evt_mgmt_operator

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. Select the List icon (![List icon]()) in the navigation bar.
3. Select ListsAlertsAll Alerts.
4. Initiate an alert analysis from the ServiceNow Otto panel using one of the available methods.

   | Launch an alert analysis | Procedure |
   | From the list | 1. Select the ServiceNow Otto panel icon (![ServiceNow Otto panel icon.]()). The panel displays. 2. Enter an alert analysis request, including the alert number, in the field at the bottom of the panel. Note: If you provide incomplete information, ServiceNow Otto prompts you for the missing details. The alert analysis displays in the panel. {#alert-analysis-now-assist-panel__ol_tz4_c5s_5cc} |
   | From an alert form | 1. Open an alert. 2. Select the ServiceNow Otto panel icon (![ServiceNow Otto panel icon.]()). The panel displays. 3. Select Perform alert analysis. The alert analysis displays in the panel. {#alert-analysis-now-assist-panel__ol_m4j_w5s_5cc} |
   |-|-|

   {#alert-analysis-now-assist-panel__choicetable_jyk_xts_5cc}
5. **Optional:** Enter follow-up questions or requests.  
   For example: <kbd class="ph userinput">Summarize the analysis</kbd> or <kbd class="ph userinput">Show alert severity</kbd>.
{#alert-analysis-now-assist-panel__steps_i3y_brn_cdc}

*[\>]: and then