---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Activate a predefined alert clustering definition

# Activate a predefined alert clustering definition {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the predefined alert clustering definitions provided with the Tag-Based Alert Clustering Engine application before use. Utilizing these preconfigured definitions minimizes setup time and ensures a more efficient
configuration process, allowing for quicker implementation and streamlined alert management.

## Before you begin

Important:  
If you are already using the Tag-Based Alert Clustering Engine application, all the predefined definitions are inactive and must be activated. In contrast, new customers will find several definitions active by default, allowing for immediate utilization of the alert clustering capabilities without additional setup.

Role required: evt_mgmt_admin

## About this task

Note:  
To group alerts using tag-based grouping, create a grouping automation in Service Operations Workspace. For more information, see [Create Group automation](https://www.servicenow.com/docs/dzmFiicpe800NSz3XP_fGw "Grouping automation helps you manage alerts more effectively by collecting similar alerts together. This makes it easier to see patterns, quickly identify issues, and respond efficiently. By organizing alerts in this way, you can reduce alert noise, identify root causes, and assign them to the appropriate teams.").

## Procedure

1. Navigate to All Event ManagementTag Based Alert Clustering EngineClustering Definitions.
2. Select a predefined definition.  
   Note:  
   For a complete list of the available predefined definitions, see [List of predefined tag-based alert grouping definitions](https://www.servicenow.com/docs/~h1A~Cx7VtEKyVl1wZ0siA "A list of the predefined alert clustering definitions provided with the Tag Based Alert Clustering Engine  application.").
3. On the Tag Based Alert Clustering Definition form, select the Active check box.
4. Select Save.
{#alert-clustering-predefined-definition__steps_amf_2hw_41c}

## Result

In the Tag Based Alert Clustering Definitions table, the Active field for the activated definition displays the value true. You can now associate an alert clustering tag with this
definition, enabling effective grouping of alerts based on the defined criteria.

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