---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Place an alert in the Maintenance state

# Place an alert in the Maintenance state {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Placing an alert into the Maintenance state indicates that there are issues with
the alert's CIs that are being addressed.

## Before you begin

Role required: evt_mgmt_admin or evt_mgmt_operator

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. From the navigation bar, select the Express list icon ![]().
3. Filter with Active alerts.
4. Select an alert.  

   <br />

5. On the Details subtab, select the Maintenance check box to place the alert into the Maintenance state.
6. Click Save.

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