---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Assign AIOps NOC managers to group

# Assign AIOps NOC managers to group {#ariaid-title1}

Release version: Australia  
Updated December 19, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assign the evt_aiops_manager role to the group that is responsible for managing NOC operators and AIOps AI specialists.

## Before you begin

Verify you have installed the ITOM
AIOps and ServiceNow Otto for IT Operations Management (ITOM) plugins.

Ensure you are in the Configure IT Operations Management page.

Role required: evt_mgmt_admin

## About this task

The evt_aiops_manager role provides the permissions that operations leaders need to oversee alert handling, manage team assignments, and configure Event Management tools. Assign this role to groups that contain your
operations managers and team leads who supervise L1 and L2 staff and own alert-handling outcomes.

## Procedure

1. Navigate to Configuration SummaryEvent ManagementPromote to Production.
2. Expand Promote to Production.
3. Select Assign AIOps NOC managers.
4. Select Add group.  
   By default, the Assign role to existing group is selected.
5. **Optional:** If you want to create your group, select Create new group and perform the following steps:  
   1. In the Group name field, enter the name of the group.
   2. In the Description field, enter a description.
   3. In the Users field, select the users to add to the group.
   4. Select Save.
   {#assign-aiops-noc-mgr__ol_ip1_yt1_zjc}
6. In the Group field, select the group to assign the evt_aiops_manager role to.
7. Select Save.  
   The role is assigned to the selected group.
8. To complete the setup, select Mark as configured.
{#assign-aiops-noc-mgr__steps_mkx_yfy_1jc}

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