---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Remove alerts from an alert group

# Remove alerts from an alert group in Express List {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Remove secondary alerts from an alert group directly from the Express List pane or from the preview panel.

## Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin  
Note:  
The evt_mgmt_user role is view-only and does not have permission to perform this action.

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. From the navigation bar, select the Express list icon ![]().
3. Remove a secondary alert from an alert group.  
   You can remove alerts from a group regardless of whether you are working in the main pane or in the preview panel. The preview panel opens only when a single alert or alert group is selected.

   | Location | Action |
   | The Express List pane | 1. In the Active alerts list, select the chevron icon (![Chevron icon.]()) at the beginning of one or more alert group rows to display the alerts contained in the group. 2. Select one or more secondary alerts. 3. From the Close drop-down list at the top right of the list, select Remove from group. Note: When you are trying to remove the only secondary alert from an alert group, thereby ungrouping the group, a message displays that enables you to undo the action. {#el-remove-alerts-from-group__ol_xlb_b2l_5bc} |
   | The Express List preview panel for a group of alerts | 1. In the Alerts in group tab, select an alert tile. 2. Select the more actions icon (![More actions icon]()). 3. Select Remove from group. {#el-remove-alerts-from-group__ol_uwj_cgl_5bc} |
   |-|-|

   {#el-remove-alerts-from-group__choicetable_p5t_wdl_5bc}

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