---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Filtering the alert display in the Express List pane

# Filtering the alert display in the Express List pane {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Filters help you create different views of categorized alerts, creating a targeted list of alerts to prioritize and focus on, saving time and minimizing distractions.

The fields in the interactive Filters pane in Express List help you create different views of alerts. The default filters are determined by the selected Express List view.

You can interactively view the result of adding or removing any of the fields. The numbers next to each attribute indicate the number of alerts that are returned.

Alternatively, you can turn on the Use advanced filters option to set complex filters using a condition builder. The and/or logic provides more flexibility in filtering the alerts.  
In the Filters pane, you can perform the following actions:

* Filter by string, number, or date attributes. For more information, see [Filter the Express List display using attributes](https://www.servicenow.com/docs/Jh4bh9ws3MRizIwOHhkxPQ "Filter the Express List display by text, number, and date attributes using the interactive Express List filter panel. Create a targeted list of alerts to prioritize and focus on.").
* Add filters to or remove filters from the default filter list to focus on the applied filters. The most common filters are State, Priority, CI, and Impacted services. For more information, see [Filter the Express List display by adding or removing fields](https://www.servicenow.com/docs/qUeyI26Jcqrc7BERosqO3Q "Add fields to or remove fields from the Express List pane filter using the interactive filter panel. Use filtering to create different views of categorized alerts.")
* Add or remove alert tags. Tags enable you to identify and group alerts easily without the need for discovery or accessing the CMDB. For more information, see [Categorize alerts displayed in Express List](https://www.servicenow.com/docs/MLi4ELilaIrVmFovgi3HnQ "Create different views of alerts by adding tags in Express List to enable you to easily identify and group alerts without the need for discovery or accessing the CMDB.")
* Display or hide alerts that match a selected alert. For more information, see [Filter out or show matching alerts](https://www.servicenow.com/docs/bi8t8HC61XDreKF8rRRdtg "Create different views of categorized alerts in Express List by either displaying or filtering out alerts that match a selected alert.").
* Save, delete, assign as the default, or share the filter layout. For more information, see [Save a custom filter in Express List](https://www.servicenow.com/docs/IswPVM_CAIDp0CHpW_MdAw "Save your custom view of categorized alerts in Express List to use again, share, or set as your default view. Saving your custom view saves all filters, tags, and conditions.").
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