---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Install Discovery

# Install Discovery {#ariaid-title1}

Release version: Australia  
Updated April 22, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure Discovery to lay the groundwork for AIOps success by establishing a key foundation for your team.

## Before you begin

Verify that the ITOM
AIOps and ServiceNow Otto for IT Operations Management (ITOM) plugins are installed.

Ensure you're in the Configure IT Operations Management page.

Role required: evt_mgmt_admin

## About this task

Discovery is the source of truth for IT operations, automatically identifying, mapping, and cataloging infrastructure components and relationships to enable faster root cause analysis and reduced
operational noise.

## Procedure

1. Navigate to Configuration SummaryEvent ManagementPlatform foundations.
2. Expand Platform foundations.
3. Select Discovery.
4. Select Configure Discovery.  
   If the Discovery plugin is installed, the system takes you to the Assign Discovery Admins page where you can assign users to the discovery admin role (discovery_admin). If the Discovery plugin is not installed, you're directed to the IT Operations Management page. Install the ITOM Visibility plugin, which also installs the Discovery plugin automatically.
5. To complete the setup, select Mark as configured.
{#install-discovery__steps_v31_n3x_1jc}

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