---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# SAP Solution Manager setup configurations

# SAP Solution Manager setup configurations {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As part of the SAP Solution Manager setup, you must perform several configurations to
enable SAP Solution Manager to interact with Event Management.
* **[Configure RFC in SAP Solution Manager](https://www.servicenow.com/docs/EPkBQNMYMydK7ZlVi1bIhg)**   
  As part of enabling communication with Event Management, you must create a Remote Function Call (RFC) in the SAP Solution Manager and install a transport.
* **[Configure SAP to forward alerts to your BADI](https://www.servicenow.com/docs/mEgtHMMfDx5tL01Tt~Pl2w)**   
  Configure SAP to forward alerts to the BADI (Business Add-in) you create for the SAP integration.
* **[Configure the alert inbox in SAP Solution Manager](https://www.servicenow.com/docs/vgcEBKsfw43Hykvv9b02uw)**   
  Configure SAP solution manager to retrieve alerts in the system by enabling the alert inbox with the SOA manager.
* **[View alerts in the SAP Solution Manager inbox](https://www.servicenow.com/docs/t~2Su5E3QJ3b8loqOoq9FA)**   
  You can view alerts generated in SAP Solution Manager to see any pressing issues. All alerts also forward to Event Management automatically.
* **[View and update your SAP Solution Manager certificate](https://www.servicenow.com/docs/GF_Uo7da9rxeIKJWanZdUw)**   
  View your SAP Solution Manager certificate, and update the certificate if necessary.
* **[View the SAP interface log](https://www.servicenow.com/docs/APVtaK488~619r1ektisVg)**   
  View the SAP interface log to help you debug issues.