---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Platform Analytics Solutions for Health Log Analytics

# Platform Analytics Solutions for Health Log Analytics {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Platform Analytics Solutions contain prepackaged Performance Analytics and Reporting content for use with other ServiceNow AI Platform products. This Platform Analytics Solution provides valuable insights into the number of IT issues Health Log Analytics predicted before your users were affected. It also shows the money saved by preventing critical outages.

## Required roles {#hla-content-pack__section_glx_mkd_t4b}

The following roles and tasks are associated with this solution:

* ServiceNow AI Platform administrator (admin): Install and activate this solution and make any necessary changes to system properties.
* Performance Analytics administrator (pa_admin): Review the indicators, breakdowns, widgets, and dashboards. Set up and start data collection. Share the dashboards with appropriate stakeholders.
{#hla-content-pack__ul_hlx_mkd_t4b}
* **[Activate the Platform Analytics Solution for Health Log Analytics](https://www.servicenow.com/docs/wJPNcxsuMrc_BI2~yNex0Q)**   
  Activate the content pack ServiceNow Store application for the Platform Analytics Solution.
* **[Configure the Platform Analytics Solution for Health Log Analytics](https://www.servicenow.com/docs/ZqRx~V8DxMNbfQDQW9JARg)**   
  Run diagnostics, review and customize components, and start collecting data.
* **[Health Log Analytics Operational dashboard](https://www.servicenow.com/docs/UxfnotZI1bfZvQMSWjmqKg)**   
  The Health Log Analytics Operational dashboard uses Performance Analytics to monitor log data, alerts, and error rates in Service Operations Workspace.