---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Set up integrations from Integrations Launchpad

# Set up integrations for Health Log Analytics from the Integrations Launchpad {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
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## Summary of Set up integrations for Health Log Analytics from the Integrations Launchpad

The Integrations Launchpad in Service Operations Workspace for ITOM provides a centralized interface to configure integrations that ingest raw log data from various external sources into ServiceNow.
This enables Health Log Analytics to process and analyze log messages efficiently within your ServiceNow instance.
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## Integrations for Health Log Analytics

The Launchpad supports two main types of integrations to bring log data into ServiceNow:

* **Pull integrations:** These periodically retrieve log data from external sources, often using a MID Server, and stream it into your instance.
* **Push integrations:** These accept log data pushed from external sources into your instance, typically via a MID Server or over supported protocols.

## Pull Integrations

Pull integrations enable log streaming from popular platforms and services including:

* Amazon CloudWatch
* Amazon S3 buckets
* Apache Kafka
* Elasticsearch indices
* Microsoft Azure Event Hubs (both MID Server and MID-less)
* Microsoft Azure Log Analytics
* MID Server log collection
* ServiceNow System Logs Retriever (admin-only, single instance)
* Splunk Poller (periodic queries)

These integrations enable automated retrieval of log data from key cloud, streaming, and logging infrastructures, ensuring your instance receives timely log inputs for analysis.

## Push Integrations

Push integrations allow external sources to send log data directly to your instance using different protocols and agents, including:

* ACC Log Analytics agent (via MID Server)
* Amazon Data Firehose (direct to ITOM Gateway without MID Server)
* Cribl log streaming
* Edge Delta (via REST and TCP)
* Google Cloud Pub/Sub
* REST API (JSON format)
* Splunk TCP and UDP (via heavy forwarder)
* TCP and UDP socket direct streaming
* Vector Agent streaming

This variety of push methods provides flexibility to capture log data from diverse environments and streaming architectures, supporting real-time ingestion and processing.

## Practical Benefits for ServiceNow Customers

* Unified setup experience through the Integrations Launchpad simplifies configuration and management of multiple log data sources.
* Supports a broad range of popular log sources and protocols, enabling comprehensive log collection across hybrid cloud and on-premises systems.
* Use of MID Server where applicable ensures secure and controlled data transfer from network-restricted environments.
* Push and pull options allow you to choose the integration method best suited to your infrastructure and data flow requirements.
* Direct integration with Health Log Analytics AI engine ensures that ingested logs are immediately available for advanced analysis and operational intelligence.  
Set up integrations from the Event Management
Integrations Launchpad in Service Operations Workspace for ITOM.

## Integrations Launchpad {#hla-data-input-setup-integrations__section_zrr_vz1_mcc}

The Integrations Launchpad tool provides a unified interface for convenient integration with connectors that feed raw log messages from external sources into your ServiceNow instance for processing and analysis. For more information, see [Integrations Launchpad in Service Operations Workspace for ITOM](https://www.servicenow.com/docs/t6iQ1EnXWBd8gdPaoOPKEA "The Integrations Launchpad showcases all Event Management connector integrations, allowing users to pull or push events from external or internal devices. This centralized hub simplifies Event Management by consolidating integration options in one place.").

## Integrations for Health Log Analytics {#hla-data-input-setup-integrations__id_gxl_sss_w2c}

The Integrations Launchpad enables the following integrations for Health Log Analytics:  

Pull integrations
:   These integrations pull log data from external data sources and stream the data to your instance, typically via a MID Server. Select an integration in the table to open a page with the setup procedure.  
    {#hla-data-input-setup-integrations__table_qzq_kf1_mcc__entry__2}

    | Integration | Description |
    |-|-|
    | [Amazon CloudWatch](https://www.servicenow.com/docs/5wK9JZPY~cefLShu~e7udg "Set up a data input for streaming log data from Amazon CloudWatch to your ServiceNow instance.") | Streams log data from Amazon CloudWatch to your instance. |
    | [Amazon S3](https://www.servicenow.com/docs/MBUlsrR5o4R0iT0UGEKWPQ "Set up an integration for streaming log data from Amazon S3 (Simple Storage Service) buckets to your ServiceNow instance.") | Streams log data from Amazon S3 (Simple Storage Service) buckets to your instance. |
    | [Apache Kafka](https://www.servicenow.com/docs/SEyxA_FSSwIydvjdqiOe8Q "Set up an integration for streaming log data from Apache Kafka to your ServiceNow instance for processing by Health Log Analytics.") | Streams log data from Apache Kafka to your instance. |
    | [Elasticsearch](https://www.servicenow.com/docs/M8aqfRdQTkgtrdfktaeowQ "Set up an integration to stream log data seamlessly from Elasticsearch indices to your instance for Health Log Analytics processing.") | Streams log data from Elasticsearch indices to your instance. |
    | [Microsoft Azure Event Hubs](https://www.servicenow.com/docs/BnbAcmS7Srge6C5CjqBrJA "Set up an integration for streaming events from Microsoft Azure Event Hubs to your ServiceNow instance.") | Streams events from Microsoft Azure Event Hubs to your instance. |
    | [Microsoft Azure Event Hubs (MID-less)](https://www.servicenow.com/docs/EyXGi4RsqqUDJL3jgeNWeQ "Set up an integration for streaming events from Microsoft Azure Event Hubs to your ServiceNow instance without a MID Server.") | Streams events from Microsoft Azure Event Hubs to your instance without a MID Server. |
    | [Microsoft Azure Log Analytics](https://www.servicenow.com/docs/psDo1Bm5unXdAKSgBSTcIA "Set up an integration for streaming log data from Microsoft Azure Log Analytics to your ServiceNow instance. The integration points the Health Log Analytics AI engine to a data source in your Microsoft Azure Log Analytics account.") | Streams log data from Microsoft Azure Log Analytics to your instance. The connector points the Health Log Analytics AI engine to a data source in your Microsoft Azure Log Analytics account. |
    | [MID Server](https://www.servicenow.com/docs/ldGIjF6_CT2JwtZPHZPF7A "Set up an integration for collecting and streaming MID Server log messages to your ServiceNow instance for processing by Health Log Analytics.") | Collects log messages from the MID Server and streams them to your instance. |
    | [ServiceNow System Logs Retriever](https://www.servicenow.com/docs/0lJ6Boyhh8oSOEDw6yTHwg "Set up an integration for streaming log data from your ServiceNow platform's System Log table to the HLA engine.") | Sends log data from the ServiceNow System Log table to the Health Log Analytics AI engine. This integration doesn't run on a MID Server. Note: Only a single ServiceNow System Logs Retriever data input can exist in the system, and only users with the admin role can create and configure it. |
    | [Splunk Poller](https://www.servicenow.com/docs/cgRIEDTNjxgBUIP1arRARQ "Set up an integration that periodically pulls log data from Splunk to your ServiceNow instance for processing by Health Log Analytics.") | Pulls log data from Splunk to your ServiceNow instance periodically by query. |
    [Table 1. Pull integrations]

    {#hla-data-input-setup-integrations__table_qzq_kf1_mcc}

Push integrations
:   These integrations connect to external data sources that push log data to your instance, typically via a MID Server. Select an integration in the table to open a page with the setup procedure.  
    {#hla-data-input-setup-integrations__table_ezf_rh1_mcc__entry__2}

    | Integration | Description |
    |-|-|
    | [ACC Log Analytics](https://www.servicenow.com/docs/IGGXtiF~oEcQKszFLMukzg "Set up an ACC Log Analytics (ACC-L) integration for streaming log messages to your ServiceNow instance. This integration can be used when agent-less log collection is impractical, for example because of security requirements or host accessibility.") | The ACC-L agent is installed on the monitored host and sends raw log data to your instance via the MID Server. |
    | [Amazon Data Firehose](https://www.servicenow.com/docs/HDeVwU9NgyiGAHHFl76QXw "Set up an integration to stream log data from Amazon Data Firehose directly to the ServiceNow datacenter, where it’s queued for Health Log Analytics processing. There’s no need to store AWS keys on your ServiceNow instance.") | Streams log messages from Amazon Data Firehose directly to the collector service in ITOM Gateway, where it's queued for Health Log Analytics processing. This integration doesn't run on a MID Server. |
    | [Cribl](https://www.servicenow.com/docs/vzW1lithlgTLn1eygfxzdw "Set up an integration to enable Health Log Analytics to process Cribl log messages streaming into your ServiceNow instance.") | Enables Health Log Analytics to process Cribl log messages streaming into the ServiceNow instance. |
    | [Edge Delta REST](https://www.servicenow.com/docs/cAFnAI_6B0oQ9FVeKF_aug "Set up an Edge Delta REST integration to enable Health Log Analytics to process logs it receives from Edge Delta in a distinct format. These logs stream into your ServiceNow instance via REST.") | Enables Health Log Analytics to process logs it receives from Edge Delta in a distinct format. These logs stream into the ServiceNow instance via REST. |
    | [Edge Delta TCP](https://www.servicenow.com/docs/U3jPOQdJLfarBr_oJChvCw "Set up an Edge Delta TCP integration to enable Health Log Analytics to process logs it receives from Edge Delta in a distinct format. These logs stream into your ServiceNow instance over the TCP transport protocol.") | Enables Health Log Analytics to process logs it receives from Edge Delta in a distinct format. These logs stream into the ServiceNow instance over the TCP transport protocol. |
    | [GCP PubSub](https://www.servicenow.com/docs/a3aWGCEnzoRpOFA1C_z~8w "Set up an integration for receiving log messages that were published to a Google Cloud Platform (GCP) Pub/Sub topic and streaming them to your ServiceNow instance.") | Receives log messages that were published to a Google Cloud Pub/Sub topic and streams them to your instance. |
    | [REST API](https://www.servicenow.com/docs/mCdjKObHKjRXpIq7iOiGOw "Set up an integration for streaming log data to your ServiceNow instance for processing by Health Log Analytics.") | Streams log data to your instance in JSON format. |
    | [Splunk TCP](https://www.servicenow.com/docs/izy6orZJhymG_BwX1P65Eg "Set up an integration to stream log messages to your ServiceNow instance over the TCP transport protocol using a Splunk heavy forwarder. Health Log Analytics processes the ingested log data.") | Streams log messages to your ServiceNow instance over the TCP transport protocol using a Splunk heavy forwarder. |
    | [Splunk UDP](https://www.servicenow.com/docs/S89kDgT~47Pa1ylKaVbjKg "Set up an integration to stream log messages to your ServiceNow instance over the UDP transport protocol using a Splunk heavy forwarder. Health Log Analytics processes the ingested log data.") | Streams log messages to your ServiceNow instance over the UDP transport protocol using a Splunk heavy forwarder. |
    | [TCP](https://www.servicenow.com/docs/897aDx~wM4zQfJLLvNOroQ "Set up an integration for sending log data to your ServiceNow instance directly over a TCP/SSL socket.") | Sends raw log messages to your instance directly over a TCP/SSL socket. |
    | [UDP](https://www.servicenow.com/docs/jf_1q0GkigImLsT2HHjYGQ "Set up an integration for sending log data to your ServiceNow instance directly over a UDP socket.") | Sends raw log messages to your instance directly over a UDP socket. |
    | [Vector Agent](https://www.servicenow.com/docs/Bxb42ECjnjIaxC0z7G22GQ "Set up a Vector Agent integration to enable Health Log Analytics to process log messages that are streaming into your ServiceNow instance via a Vector Agent.") | Enables Health Log Analytics to process log messages that are streaming into the ServiceNow instance via a Vector Agent. |
    [Table 2. Push integrations]

    {#hla-data-input-setup-integrations__table_ezf_rh1_mcc}