---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Scale HLA to stream logs at a higher rate

# Scaling Health Log Analytics to stream logs at a higher rate {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Stream log data to Health Log Analytics in a scalable, more stable way using the advanced ServiceNow infrastructure.
The new ServiceNow architecture leverages queuing technology in IT Operations Management Cloud Services for authentication and log ingestion. The Health Log Analytics AI engine has been enhanced to scale dynamically in response to increased log ingestion by your organization. Health Log Analytics can be scaled to support more than 50,000 events per second (EPS) or more than 10,000 [subscription units (SUs)](https://www.servicenow.com/docs/y5L~1SujMuCHZYScdrbXLQ "The ServiceNow AI Platform uses a licensing method where your organization is billed for using the following IT Operations Management products: ServiceNow ITOM Visibility, ServiceNow ITOM Discovery, ServiceNow ITOM AIOps, ServiceNow Health Log Analytics, ServiceNow ITOM Optimization, ServiceNow ITOM Cloud Accelerate, ServiceNow Service Reliability Management, ServiceNowSLO Management, ServiceNow Service Observability, and ServiceNow synthetic monitoring.").

You can switch to the advanced ServiceNow infrastructure by submitting a scaling request through your ServiceNow account manager. When your scaling request is approved, ServiceNow provisions the number of Elasticsearch and AI Engine nodes required to support your subscription units.

