---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# ACC admin workspace agent actions

# Agent Client Collector (ACC) admin workspace agent actions {#ariaid-title1}

Release version: Australia  
Updated May 14, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
When working in the Agent Client Collector (ACC) admin workspace, you can select actions to perform on the agent by selecting the Agent actions button.
{#acc-admin-workspace-agent-actions__table_nlq_nmf_ghc__entry__2}

| Agent action | Description |
|-|-|
| Restart | Restart the agent. |
| Test Check | On the resulting pop-up window, select a check definition that you want to check on the agents. |
| Validate ACC plugins | Validate plugins on the selected agent. |
| Pause data collection | Pause data collection run on the agent when CPU consumption is getting too high. |
| Upgrade | Upgrade the agent to a more recent version. |
| Clear ACC plugins | Clear all plugins on the agent to remove unwanted plugins. |
| Collect host data | Manually refresh host data. |
| Grab agent log | Retrieves the log for the agent. |
| Reset failed upgrade attempts | Agents that failed to upgrade are reset to their original state. |
[Table 1. Agent actions]

{#acc-admin-workspace-agent-actions__table_nlq_nmf_ghc}