---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# DBA report

# Database Administrator (DBA) report discovery {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Database Administrator (DBA) report discovery

The Database Administrator (DBA) report discovery in ServiceNow provides detailed insights into various database environments including Apache Cassandra, Microsoft SQL, MySQL, MongoDB, and Oracle.
This capability is enabled through the Discovery and Service Mapping Patterns application, which uses extension sections for each database pattern to populate related configuration management database (CMDB) tables.
These reports help ServiceNow customers monitor and manage database health, performance, and configuration comprehensively.
Show full answer Show less  

## Prerequisites

* **Required Plugins:** CMDB CI Class Models 1.49.0 and Discovery and Service Mapping Patterns 1.8.0 (both September 2023 releases).
* **System Properties:** By default, DBA report collection is disabled. Customers must enable the relevant system property for each database pattern (e.g., `cassandradbareportenabled` for Cassandra) to start data collection.
* **Credentials:** Specific read permissions are required for discovery credentials or applicative credentials to execute necessary database commands and queries. For example, MongoDB credentials need read access to run "getSiblingDB(databaseName)", and Microsoft SQL credentials must have access to a variety of system tables for performance data.
* **Discovery Schedule:** A discovery schedule must be configured to automate the data collection process.

## Key Features and Data Collected

When enabled, the extension sections of the Discovery patterns collect detailed database metrics and populate specialized tables within the CMDB for each database type:

* **Apache Cassandra:** Metrics such as local write/read latency, snapshot and space used, and keyspace details are captured in the `cassandrahealthreport` table.
* **MongoDB:** Captures statistics like database size, index sizes, object counts, and storage details in the `mongodbstatistics` table.
* **Microsoft SQL (MSSQL):** Extensive performance and configuration data including blocking info, CPU utilization, backup status, running jobs, disk info, fragmentation, memory info, and temp file space are collected across multiple tables (e.g., `mssqldbblockinginfo`, `mssqldbcpuutil`, etc.).
* **MySQL:** Captures schema and table-level information such as data length indexed in the `mysqltableschemas` table.
* **Oracle DB:** Provides a broad set of metrics including active and inactive sessions, ASM disk info, CPU usage, instance info, table spaces, and top queries in multiple dedicated tables (e.g., `oracleactivesession`, `oracleasminfo`, `oraclecpuusage`, etc.).

## Practical Benefits for ServiceNow Customers

* **Centralized Database Monitoring:** Integrate critical database performance and health data into your CMDB to have a unified view of your IT environment.
* **Improved Operational Insights:** Access detailed, structured information on key database parameters allowing proactive management and troubleshooting.
* **Automation Ready:** Use discovery schedules and enabled system properties to automate data collection, reducing manual effort and increasing accuracy.
* **Extensible and Updatable:** Stay current by updating the Discovery and Service Mapping Patterns app from the ServiceNow Store to leverage the latest database discovery enhancements.

By following the prerequisites and enabling the respective system properties, ServiceNow customers can fully leverage the DBA report discovery to gain actionable insights into their database infrastructure and improve overall service management.  
Discovery and Service Mapping uses the
Patterns
extension sections to provide a Database Administrator report (DBA report) for the Apache
Cassandra, Microsoft SQL, MySQL, MongoDB, and Oracle databases. The extension sections for each DB pattern populate the related entries tables. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Request new or enhanced Patterns on the ServiceNow® Store {#dba-report-discovery-pattern__id_vdr_yps_lyb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/06a71b1367e4130051c9027e2685ef1e/1.6.0?referer=/store/search?listingtype=allintegrations%253Bancillary_app%253Bcertified_apps%253Bcontent%253Bindustry_solution%253Boem%253Butility%253Btemplate&q=Patterns&sl=sh) to view all the available updates and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#dba-report-discovery-pattern__p_d21_nfg_h1c}

## Prerequisites {#dba-report-discovery-pattern__section_ak1_gnr_4bb}

Verify the plugins setup
:
    * CMDB CI Class Models 1.49.0 (September 2023)
    * Discovery and Service Mapping Patterns 1.8.0 (September 2023)
    {#dba-report-discovery-pattern__ul_ox2_51z_pyb}

Verify the system properties are enabled
:   By default, the system properties for DBA reports are set to false. To enable the report collection, verify that the system properties value for each pattern is set to true.{#dba-report-discovery-pattern__table_ugv_3bz_pyb__entry__2}

    | Pattern | System property |
    |-|-|
    | Cassandra | cassandra_dba_report_enabled |
    | MongoDB | mongo_dba_report_enabled |
    | MSSQL DB On Windows | mssql_dba_report_enabled |
    | My SQL server On Windows and Linux | mysql_dba_report_enabled |
    | Oracle DB | oracle_dba_report_enabled |
    [ ]

    {#dba-report-discovery-pattern__table_ugv_3bz_pyb}

Verify the configuration of the credentials
:   For more information, see [Applicative credentials](https://www.servicenow.com/docs/access?context=applicative-creds&version=australia&pubname=australia-platform-security&ft:locale=en-US).

    |-|-|
    | MongoDB execute command | Applicative credentials should have read access to run `"getSiblingDB (databaseName)"` |
    | Apache Cassandra execute command | Discovery credentials should have read access to `"nodetool"` |
    | MySQL tables and execute commands | Discovery credentials should have read access to: * `"information_schema.tables"` table * run `"show databases" `command {#dba-report-discovery-pattern__ul_v3z_mys_lyb} |
    | Microsoft SQL tables | Discovery credentials should have read access to the following tables: * master.sys.databases * sys.sysprocesses * sys.dm_os_sys_info * sys.dm_os_ring_buffers * msdb.dbo.backupset * master.dbo.sysdatabases * master..sysprocesses * msdb..sysjobactivity * sys.master_files * sys.dm_tran_session_transactions * sys.dm_os_sys_memory * sys.database_files {#dba-report-discovery-pattern__ul_wpp_rys_lyb} |
    | Oracle DB tables and execute commands | Discovery credentials should have read access to: * Run `"lsnrctl services"` and `"sqlplus"` commands * dba_data_files table * dba_segments table * v$database table * gv$instance table * dba_hist_osstat table * dba_hist_snapshot table * v$asm_disk table * v$asm_diskgroup table * dba_audit_session table * gv$session_longops table * gv$session table * gv$sqlarea table * gv$process table {#dba-report-discovery-pattern__ul_btc_szs_lyb} |
    [ ]

    {#dba-report-discovery-pattern__table_uzm_pxs_lyb}

Verify that a Discovery schedule is configured
:   For more information, see [create a discovery schedule](https://www.servicenow.com/docs/_aIypdEC7u50X8hFjW8Esg "You can run discoveries from schedules or scripts to create configuration items, define subnets, or to find resources in AWS and Azure clouds.")

## Data collected by the extension section of the Apache
Cassandra pattern {#dba-report-discovery-pattern__section_ztf_vqz_lyb}

Discovery populates the following data when running the Apache Cassandra pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__simpletable_yg3_m3b_pyb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| cassandra_health_report | Cassandra Health Report | * database_host * local_write_latency * read_latency * snapshot_used_space * space_used * table * keyspace * ci {#dba-report-discovery-pattern__ul_byy_43b_pyb} |
[ ]

{#dba-report-discovery-pattern__simpletable_yg3_m3b_pyb}

## Data collected by the extension section of the MongoDB pattern {#dba-report-discovery-pattern__section_tpk_xml_nbb}

Discovery populates the following data when running the MongoDB pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__table_t3n_wlb_pyb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| mongo_db_statistics | Mongo DB Statistics | * database_host * database_name * fs_total_size * fs_used_size * scale_factor * index_size * index_count * extents_count * storage_size * data_size * average_object_size * objects_count * collection_count * view_count * ci {#dba-report-discovery-pattern__ul_czz_xlb_pyb} |
[ ]

{#dba-report-discovery-pattern__table_t3n_wlb_pyb}

## Data collected by the extension section of the MSSQL pattern {#dba-report-discovery-pattern__section_lsk_5yr_dyb}

Discovery populates the following data when running the MSSQL pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__simpletable_syn_kmb_pyb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| ms_sql_db_blocking_info | MSSQL DB Blocking Info | * database_host * database_instance * definition * object_name * blocking_spid * spid * ci {#dba-report-discovery-pattern__ul_bwt_lmb_pyb} |
| ms_sql_db_cpu_util | MSSQL DB CPU Util | * database_host * database_instance * load_date * other_process_cpu_util * other_process * system_idle_process * sql_server_cpu_util * event_time * server_name * ci {#dba-report-discovery-pattern__ul_g52_smb_pyb} |
| ms_sql_db_not_backup | MSSQL DB Not BackUp | * database_host * database_instance * last_backup_date * database_name * ci {#dba-report-discovery-pattern__ul_wpz_wmb_pyb} |
| ms_sql_db_running_job | MSSQL DB Running Job | * database_host * database_instance * login_name * nt_domain * cmd * hostname * name * status * open_tran * Spid * last_wait_type * login_time * ci {#dba-report-discovery-pattern__ul_lb2_bnb_pyb} |
| ms_sql_disk_info | MSSQL DB Disks Info | * database_host * database_instance * percentage_free_space * volume_free_space * volume_capacity * volume_label * volume_name * ci {#dba-report-discovery-pattern__ul_cb1_hnb_pyb} |
| ms_sql_files_space | MSSQL DB Files Space | * database_host * database_instance * database_name * free_space_mb * file_size_mb * file_type * file_logic_name * ci {#dba-report-discovery-pattern__ul_cvy_4nb_pyb} |
| ms_sql_fregment_info | MSSQL DB Fragmentation Info | * database_host * database_instance * index_status * page_count * avg_frag * index_name * object_name * schema_name * ci {#dba-report-discovery-pattern__ul_rly_pqb_pyb} |
| ms_sql_last_restart | MSSQL DB Last Restart | * database_host * database_instance * uptime_in_days * current_date * last_recycle * ci {#dba-report-discovery-pattern__ul_jvt_vqb_pyb} |
| ms_sql_long_trans | MSSQL DB Long Transactions | * database_host * database_instance * blocked * sql * cmd * program_name * hostname * login_name * status * last_batch * duration * login_time * database_name * user_tran * trans_id * spid * ci {#dba-report-discovery-pattern__ul_glm_yqb_pyb} |
| ms_sql_memory_info | MSSQL DB Memory Info | * database_host * database_instance * system_memory_state_desc * percentage_used * available_page_file_mb * total_page_file_mb * available_physical_memory_mb * total_physical_memory_mb * ci {#dba-report-discovery-pattern__ul_tsb_drb_pyb} |
| ms_sql_temp_files_space | MSSQL DB Temp Files Space | * database_host * database_instance * percent_full * available_space_mb * file_physical_name * file_logic_name * database_name * ci {#dba-report-discovery-pattern__ul_tjm_frb_pyb} |
[ ]

{#dba-report-discovery-pattern__simpletable_syn_kmb_pyb}

## Data collected by the extension section of the MySQL pattern {#dba-report-discovery-pattern__section_egc_zg1_myb}

Discovery populates the following data when running the MySQL pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__table_k5w_kh1_myb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| mysql_table_schemas | MySql Table Schemas | * database_host * database_instance * data_index_lengh * table_schema * ci {#dba-report-discovery-pattern__ul_hm3_4h1_myb} |
[ ]

{#dba-report-discovery-pattern__table_k5w_kh1_myb}

## Data collected by the extension section of the Oracle DB pattern {#dba-report-discovery-pattern__section_iy4_v31_myb}

Discovery populates the following data when running the Oracle DB pattern.  
Note:  
See the Prerequisites section for important information about enabling the system property.
{#dba-report-discovery-pattern__table_lvg_dj1_myb__entry__3}

| Table name | Table label | Fields |
|-|-|-|
| oracle_active_session | Oracle Active Session | * database_host * database_instance * Key * sql_id * program * module * action * status * last_call_et_hrs * sid * spid * inst * ci {#dba-report-discovery-pattern__ul_v1w_nj1_myb} |
| oracle_asm_info | Oracle, ASM Disk Info | * database_host * database_instance * used_gb * free_gb * total_gb * state * block_size * asm * ci {#dba-report-discovery-pattern__ul_zsk_pk1_myb} |
| oracle_asm_nodes_info | Oracle ASM Nodes Disk Info | * database_host * database_instance * redundancy * free_gb * total_gb * state * asm_node * ci {#dba-report-discovery-pattern__ul_tlc_hl1_myb} |
| oracle_cpu_usage | Oracle CPU Usage | * database_host * database_instance * idle * io * sys * nice * user * snapid * Inst * end_time * begin_time * ci {#dba-report-discovery-pattern__ul_gqy_341_myb} |
| oracle_inactive_sessions | Oracle Inactive Sessions | * database_host * database_instance * key * status * spid * sid * program * Module * last_call_et_hrs * inst * ci {#dba-report-discovery-pattern__ul_gbs_cp1_myb} |
| oracle_instance_info | Oracle Instance Info | * database_host * database_instance * platform_name * current_scn * dbid * db_unique_name * log_mode * db_name * open_mode * ci {#dba-report-discovery-pattern__ul_fml_nq1_myb} |
| oracle_nodes_info | Oracle Nodes Info | * database_host * database_instance * instance_mode * instance_state * instance_role * instance_status * instance_version * hostname * instance_name * ci {#dba-report-discovery-pattern__ul_bwf_ms1_myb} |
| oracle_table_space | Oracle Table Space | * database_host * database_instance * used_mb * free_percent * free_mb * tablespace * total_mb * ci {#dba-report-discovery-pattern__ul_myb_ct1_myb} |
| oracle_top_10_queries | Oracle Top 10 Queries | * database_host * database_instance * unique * status * sql_id * spid * sid * program * Module * last_call_et_hrs * ci {#dba-report-discovery-pattern__ul_rrc_tt1_myb} |
[ ]

{#dba-report-discovery-pattern__table_lvg_dj1_myb}