---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Explore ITOM Infra Services Workspace

# Explore ITOM Infra Services Workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The workspace provides real-time monitoring, proactive alerts, automation of common tasks, and centralized diagnostics to reduce downtime and support tickets.

The ITOM Infrastructure Services dashboard to provide an overview of applications, such as your active MID Servers and their issues. The dashboard enables you to drill into issues by category and take corrective actions.

For example, selecting a MID Server card shows a table of MID Servers. Then the Server Actions drop-down menu enables you to perform any available action. These actions include Validating or Rekeying the
MID Servers. This Server Actions menu enables you to perform corrective actions to multiple MID Servers at once from the overview.