---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Use ITOM Infra Services Workspace

# Use ITOM Infra Services Workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The dashboard integrates different applications to provide real-time monitoring, proactive alerts, automation of common tasks, and centralized diagnostics to reduce downtime and support tickets.
* **[MID Server Workspace](https://www.servicenow.com/docs/obaH7JOcbYh4xvJRrVW7iA)**   
  See a concise overview of MID Server activity. The workspace provides real-time monitoring and enables corrective actions across multiple MID Servers.
* **[Use the Agent Client Collector (ACC) admin workspace](https://www.servicenow.com/docs/1T~5macYqvDkijGykNLkPg)**   
  Use the Agent Client Collector (ACC) admin workspace to monitor the status of your agents.