---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Redirect to the Service Operations Workspace home page

# Redirect to the Service Operations Workspace home page {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable quick task prioritization by directing agents to the homepage immediately upon logging into the ServiceNow instance. This improves workflow efficiency by granting agents immediate access to essential tools and information, facilitating the timely resolution of critical tasks and issues.

## Before you begin

Ensure that the value of the glide.login.home property is set to <kbd class="ph userinput">/now/nav/ui/home</kbd>. This property specifies the default homepage that is displayed upon logging in.

Role required: evt_mgmt_admin

## Procedure

1. Select All and then search for <kbd class="ph userinput">sys_properties.list</kbd>.
2. Add the sn_sow.service_desk_groups property.
3. In the Value field, enter the sys_id of the user group to which the operator belongs.  
   Note:  
   If you want to specify multiple service desk groups, add a comma-separated list of group sys_ids in the value field.
4. Select Update.