---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View generated SLOs

# View generated SLOs {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View service level objectives (SLOs) generated by the SLO creator agent and review information about how they were created.

## Before you begin

You must have ServiceNow Otto for ITOM and Service Reliability Management (SRM) installed on your instance. For more information, see [Install AI plugins in AI Admin Hub](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US) and [Install Service Reliability Management](https://www.servicenow.com/docs/A9UJa~Ar1d3e2gnjrfUqlw "Install the Service Reliability Management (SRM) application from the Admin Center or ServiceNow Store.").

For an overview of how and when the SLO creator agent generates SLOs, see [Generating service level objectives](https://www.servicenow.com/docs/8m6Kp~uJc3IfV6za6OV1AA "Use the service level objective (SLO) creator agent to auto-generate SLOs for services and configuration items (CIs). The agent can help teams adopt SLOs faster and monitor service performance.").

Role required: srm_manager, srm_responder, or srm_admin

## Procedure

1. Navigate to WorkspacesService Operations WorkspaceServices.
2. Select a service and then select the Reliability Metrics tab.
3. Select an SLO generated by the SLO creator agent.  
   SLOs generated by the agent display `AI` in the Created by column.
4. Select the Details tab.
5. In the Activity panel, review the work notes.  
   Generated SLOs have work notes that summarize the data and configuration used to create them.

## What to do next

To learn more about SLOs, including SLO types and compliance periods, see [Reliability metrics in SLO Management](https://www.servicenow.com/docs/lYMVab4pf7Z9OtAFIsvSMw "Learn about the reliability metrics and features that can help you track service health, respond to issues, and support business goals."). To edit or deactivate an SLO in SRM, see [Edit a reliability metric](https://www.servicenow.com/docs/vzMchbCqVm5mseMAjcufhQ "Update a reliability metric to keep it relevant and aligned with your team's goals.").

*[\>]: and then