---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-operations-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# MetricBase templates

# MetricBase templates for Service Observability {#ariaid-title1}

Release version: Australia  
Updated June 16, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Templates used to create MetricBase dashboards in Service Observability. You can edit these templates as needed.

See [Customize Service Observability dashboard templates](https://www.servicenow.com/docs/njZA8Q4GktqeBe7OgqAJBw "You can customize the Service Observability dashboards on both the Overview and Observability tabs of the Service Details page. You can change or add metrics and related data to fit your business needs.") for more information.
* **[MetricBase Overview tab](https://www.servicenow.com/docs/Vekb242bpPKFGIfPlTBbmw)**   
  Information that is displayed on the MetricBase Overview tab of the Service Details page in the SOW.
* **[MetricBase Observability tab for Service Observability](https://www.servicenow.com/docs/29q8fSr5kpQrfju0FMJt1Q)**   
  Dashboard and charts on the MetricBase Observability tab of the Service Details page in the SOW.