---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create a UX cross-experience route

# Create a UX cross-experience route {#ariaid-title1}

Release version: Australia  
Updated September 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a UX cross-experience route to share a record page from one workspace so it opens automatically when the same record type is viewed in another workspace.

## Before you begin

Before you begin, identify the record page you want to share and the workspace where it should open.

Role required: admin.

## Procedure

1. Navigate to the UX cross-experience route list.  
   In the filter navigator, enter `sys_ux_interoperable_route.list`.
2. Select New.
3. Specify the record page to share and the workspace where it should open.  
   For example, configure the Service Operations Workspace record page so it opens in the CSM Workspace.
4. **Optional:** Add a usage condition to limit when the shared page opens.  
   For example, enter `table=incident` so the page opens only when incident records are viewed.
5. Submit the record.

## What to do next

This configuration is also visible in UI Builder.