---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Create a product quality investigation

# Create
a
product quality investigation {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a product quality investigation report.

## Before you begin

Role required: admin

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListProduct Quality Investigation.
2. Select New.
3. On the Product Quality Investigation form, fill in the fields.  
   For a description of the field values, see [Product quality investigation form](https://www.servicenow.com/docs/1w7Zr9cu_1Ni1~RJLZ3jSw "The PQI form enables you to add the investigation details.").
4. Select Save.
**Related reference**   

* [Notes form](https://www.servicenow.com/docs/caWyrQ6Io6AeY~6iQBm5Nw "Notes form enables you to add the watch list details.")

*[\>]: and then