---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Adding a phase task

# Adding a phase task {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.

## Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy CampaignRecall Campaign PhasesPhase tasks.
2. Select New.
3. On the Phase task form, fill in the fields.  
   For a description of the field values, see [Phase task form](https://www.servicenow.com/docs/lQ3eSRpQOdk0kz7L1G1IxQ "Phase task form enables you to add the details of the recall phase.").
4. Select Submit.

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