---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Create, modify, or delete thresholds

# Create, modify, or delete a threshold in KPI Details {#ariaid-title1}

Release version: Australia  
Updated August 3, 2023  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add, modify, or delete personal thresholds. With the required roles, you can also
add, modify, and delete thresholds for all users.

## Before you begin

Role required: Any role for your own personal thresholds. The pa_threshold_admin role or a role containing it (pa_power_user, pa_admin, or admin) for global thresholds and for personal thresholds created by other users.

## About this task

Note:  
Thresholds are not available when multiple breakdown elements are selected.

## Procedure

1. Navigate to the workspace with the indicator you want to work with.
2. Click the Analytics Center icon (![Analytics center icon]()) and navigate to the KPIs tab.
3. Click the threshold icon (![Threshold icon]()).
4. Select either For everyone or For me.
5. Click the Create Threshold icon (![Create threshold icon]()) or select an existing target to edit it.
6. Choose the visibility of the threshold, either For everyone or For me.
7. Select or change the Threshold Type:  
   * All time high
   * All time low
   * Less thanEnter a threshold value to trigger a message if the value of
     the indicator drops below the threshold.

   * More thanEnter a threshold value to trigger a message if the value of
     the indicator exceeds the threshold.

   {#add-mod-pers-tar-thresh-kpi-details__ul_tnw_gbk_qnb}
8. For a native Data snapshots indicator, you can select Users to notify by email when the threshold is broached.
9. Click Save if you are creating a threshold or Update if you are modifying a threshold.
**Related concepts**   

* [Responsibility for indicator targets](https://www.servicenow.com/docs/xSqzEXgVhnmAjOEDsUR2CQ#responsibiity-targets-kpi-details "A user can be responsible for targets on one or more Performance Analytics indicator/breakdown combinations (KPIs). Responsible users are expected to track progress towards the targets and can change the targets on their KPIs.")  
**Related tasks**   

* [Create a target in KPI Details](https://www.servicenow.com/docs/vX8m0Lm30pipnL9X3Ho~Rg "You can set target values for indicators that apply only to specific breakdown elements and time series aggregations. The target starts to apply at a selected date and continues to apply until you set the next target. You can set a date on which you expect to reach the target, and set a new target then.")
* [Edit multiple targets in KPI Details](https://www.servicenow.com/docs/1dckfNQrpTMM4tGd6RY15A "Retroactively change one or more existing targets from their start date instead of ending them and starting new targets from a later date. You can edit multiple targets to have the same value, the same change in value, or the same date.")
* [Subscribe users to Data snapshots indicator target](https://www.servicenow.com/docs/_Wp8uiLdsrpHzjUyE11T6Q "If you have targets set on a native Data snapshots indicator, you can specify users to receive emails about that target. Your instance must be configured to send emails.")
* [Add a target to multiple breakdown elements in KPI Details](https://www.servicenow.com/docs/MJKH3YLEn01_9Tiwam51qA "Select multiple breakdown elements in the KPI Details target configuration panel. Add the same target to each element. This target can be an improvement on a baseline instead of an absolute value.")