--- sourceDocument: Australia Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence Release : - australia ft:locale : - en-US ft:publication_title : - Australia Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Differences between Core UI and Platform Analytics dashboards # Differences between Core UI and Platform Analytics dashboards {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Differences between Core UI and Platform Analytics dashboards When the unified analytics propertycom.glide.par.unifiedanalytics.enabledis enabled (default for new and upgraded Australia release instances), both Core UI and Platform Analytics dashboards coexist in your ServiceNow instance. This property enables a unified visualization environment where all dashboards, reports, and Performance Analytics widgets are available within a single platform. On migrated instances, Core UI content is moved into Platform Analytics, creating one set of visualizations and unified filters across data sources. Show full answer Show less ## Core UI dashboards * Created using the classic UI tools such as Report Designer and Performance Analytics widget forms. * Contain visualizations and Performance Analytics content designed before the unified property was enabled. * Accessible and editable through Core UI tools, which can be launched from the Platform Analytics dashboard and visualization libraries. * Located via **Platform Analytics \> Library \> Dashboards**. ## Platform Analytics dashboards * Created using UI Builder or the inline dashboard editor. * Support a rich element library including data visualizations, filters, and rich text components. * Allow tabbed dashboards, with filters placed above tabs that apply globally across all tabs. * Enable adding existing elements or creating new ones directly within the dashboard. * Support data-agnostic visualizations drawing from indicators, table data, MetricBase, and Usage Insights. * Include Proactive Insights that analyze correlations and highlight potential issues early for better decision-making. * Available via **All \> Platform Analytics \> Library \> Dashboards**. ## Filtering Differences * **Core UI dashboards** offer a dropdown filter for selecting a single Performance Analytics breakdown source to filter all PA widgets on the dashboard. * **Platform Analytics dashboards** replace this with multi-select or cascading filters configured per breakdown, displayed as individual filter pills side-by-side rather than a single dropdown. * On migration to Platform Analytics, the single breakdown source filter is replaced by multiple filters, providing more granular and flexible filtering options. When the unified analytics property is enabled, Core UI dashboards and dashboards in Platform Analytics can coexist in your instance. Use this reference to distinguish between them. Both Core UI and Platform Analytics dashboards enable you to show visual components in a shareable canvas. When the com.glide.par.unified_analytics.enabled property is enabled, all dashboards are available. This property is set to true on net new Australia instances and on upgrade to Australia. On migrated instances, your Core UI data, existing dashboards, reports, interactive filters, and Performance Analytics widgets are moved to Platform Analytics. The result is a single set of visualizations and unified filters for all data sources. For more information, see [Platform Analytics Migration Center](https://www.servicenow.com/docs/3uMFTaVWEr1JLr5MCvPb1g "When you migrate your Core UI data, your existing dashboards, reports, interactive filters, and Performance Analytics widgets are moved to Platform Analytics. When you activate the migration, the result is a single set of visualizations and unified filters for all data sources."). ## Core UI dashboards {#differences-between-core-ui-ne-dbs__section_dzp_zpf_vwb} Core UI dashboards are those created in the classic UI featuring visualizations created in Report Designer and Performance Analytics content created using PA widget forms. Dashboard example : Menu path : Both Core UI and Platform Analytics dashboards are found in the Library. Navigate to Platform AnalyticsLibraryDashboards. When you edit Core UI dashboards and their content, you do so in the Core UI tools including Report Designer. However, you can open these tools from the Platform Analytics dashboard and data visualization libraries. For more information, see [Reporting, dashboards, and Performance Analytics in the Core UI](https://www.servicenow.com/docs/w3YKi_DAn~rq8mcvNJxgJA "Present analytics on Core UI dashboards through reports and Performance Analytics widgets. Explore Performance Analytics indicators on the Analytics Hub."). ## Platform Analytics dashboards {#differences-between-core-ui-ne-dbs__section_kgn_1qf_vwb} Platform Analytics dashboards are created using either UI Builder or the inline dashboard editor. These dashboards support all objects in the element library, such as data visualizations, filters, and rich text. In a tabbed dashboard, these contents can be placed in a tab or above the tabs. Filters placed above the tabs apply to content on all the tabs. When you create Platform Analytics dashboards, you can add any existing element that you have rights to, or create a new element from within the dashboard. These elements include data-agnostic visualizations based on indicators, table data, MetricBase data, and Usage Insights. Platform Analytics dashboards also provide Proactive Insights that support more informed decision making. Insights explore correlations and highlight potential changes and issues before they turn into problems.​ For more information, see [Proactive analytics insights on dashboards](https://www.servicenow.com/docs/WZLW1D6uZo9zwiJkP9lpYA "Proactive analytics automates the extraction of insights from your Performance Analytics indicators. Receive notifications on your Platform Analytics dashboards of potentially interesting changes and events in your processes."). Dashboard example : Menu path : AllPlatform AnalyticsLibraryDashboards ## Filtering by breakdown on Core UI and Platform Analytics dashboards {#differences-between-core-ui-ne-dbs__section_breakdown-dashboards} On Core UI dashboards, you can configure the dashboard to filter all PA widgets on the dashboard by breakdown source (see [Using breakdowns on responsive dashboards](https://www.servicenow.com/docs/Xk3r4g0TZ8ozGrbe_jt6Dg "You can add breakdown sources to a responsive Core UI dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard.")). The dashboard has a dropdown list of breakdown sources, and you choose one source by which to filter. Platform Analytics dashboards do not support a configurable list of Performance Analytics breakdown sources by which to filter the dashboard. Instead, you configure a dashboard filter (usually multi-select) for each breakdown, with the breakdown as the filter source. For more information, see [Configure a Single/Multiple select or cascading filter](https://www.servicenow.com/docs/RLvttlx0xmUgN51EJkD4hg "Let users filter a dashboard tab on one or more values from a set of choices, such as incident priority. You can have a single or multiple select filter follow another filter in a cascade.") On migration to Platform Analytics, the choice of breakdown sources is replaced by a filter for each breakdown. Instead of a dropdown list, you have a pill for each filter, displayed side-by-side. *[\>]: and then