---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

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workflow :

    - Platform


---

# Explore

# Understanding AI Data Explorer {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Understanding AI Data Explorer

AI Data Explorer is an AI-powered tool designed to help ServiceNow users gain instant insights and perform deep data explorations through natural language queries.
It centralizes data-driven decision-making by enabling users to explore data interactively, generate findings, and collaborate seamlessly within a shared environment.
This tool supports English language queries and provides a unified space to collect, organize, and discuss analytical results.
Show full answer Show less  

## Key Features

* **Exploration List:** Displays all explorations owned or shared with the user, allowing easy access and creation of new explorations.
* **Title and Action Bar:** Enables editing exploration titles, summarizing explorations, asking data-related questions, sharing or deleting explorations, and viewing active collaborators.
* **Exploration Content:** Shows data visualizations or lists generated from queries, summaries of these results, exploration goals, and participant discussions.
* **Follow-on Section:** Allows users to ask new questions, toggle between standard and extended (more detailed) analyses, and receive AI-recommended follow-up actions based on current explorations.
* **User Roles:**
  * **Exploration Creator:** Creates and owns explorations, sets goals, generates initial visuals, and can share with others (requires role nowassistexploreruser or higher).
  * **Exploration Participant:** Shares editing rights to generate visuals or comment, and may share further (requires role nowassistexploreruser or higher).
  * **Exploration Viewer:** Views explorations without editing or AI query capabilities, able only to read content.
* **Integration:** AI Data Explorer can be launched from any list or data visualization within ServiceNow, enabling immediate AI-assisted questions about the data in context.

## Benefits

* **AI-Guided Insights:** Use natural language to ask questions and get AI-driven analysis and suggestions for next steps.
* **Document Editing and Organization:** Consolidate insights, edit, and annotate explorations to form a comprehensive understanding.
* **Collaboration:** Collaborate in real-time with colleagues to refine analysis and align on insights, improving decision-making.
* **Seamless Experience:** Easily trigger AI Data Explorer from various ServiceNow interfaces to enhance data exploration within existing workflows.

## Next Steps

To maximize the value of AI Data Explorer, ServiceNow customers should activate the AI Data Explorer skills and explore detailed usage and configuration guides provided. This will enable effective adoption and integration into daily data analysis processes.  
AI Data Explorer is your AI companion for instant insights and deep data explorations. Ask quick questions, receive tailored recommendations, and collaborate with AI and your colleagues to build long-term
analysis.

## AI Data Explorer overview {#exploring-aide__cf-exploring-parent-overview}

The objective of AI Data Explorer is to bring your thoughts into one place by empowering users to explore, generate interesting findings, and collaborate seamlessly. This is achieved through an AI-assisted, interactive [exploration](https://www.servicenow.com/docs/4q6x4QEhbrGjzdIOBwTbMw#gloss-exploration "An editable, collaborative document in Now Assist Explorer where users analyze data with AI assistance. An exploration contains questions, AI-generated data visualizations, summaries, and participant commentary.")
that serves as a centralized space for data-driven decision making.  
Note:  
AI Data Explorer supports English only. Queries in other languages are not supported.
Figure 1. AI Data Explorer  
AI Data Explorer can be divided into the following sections:

* ![1]() Exploration list. Expand or hide the list with the show/hide icon ![Show/hide icon](). The list shows all explorations that you own or that have been shared with you. You can also create exploration with the plus (+) icon.
* ![2]() Title and action bar. This section includes the following:
  * An editable title for the exploration
  * Buttons for summarizing the exploration and asking a question about data
  * A More Options menu for sharing and deleting the exploration

  It also shows which other users are currently in the exploration. You can share an exploration only if you own it or it has been shared with you with sharing rights.
* ![3]() Exploration content. This section displays the results of data exploration queries. The results typically include a data visualization or list and a summary of the contents of that visualization or list. The exploration can also include its purpose or goal and any text that the participants have added, such as a discussion about the results.
* ![4]() Field for adding your own text. See [Write or edit text in an exploration](https://www.servicenow.com/docs/zFlfjkJXCuD5XXtoin2KdA "Edit text that the AI generated, or share your thoughts in AI Data Explorer by adding text to an exploration.").
* ![5]() Follow-on section. Here you can perform a number of actions to follow up on your original question and response:
  * Ask a new question, to generate a new response. This questions is not necessarily related to the original one.
  * Switch between Extended and Standard analysis. Extended analysis provides more detail but is more resource-intensive. For more information, see [Extended analysis](https://www.servicenow.com/docs/l7gu~3QR8dmXgnCKiZCF_Q "Generate a deeper level of analysis that can reveal new insights, enabling you to make more informed decisions.").
  * Ask a suggested follow-up question.
  * Receive AI recommendations of actions to take based on your current exploration. For more information, see [View recommended actions in AI Data Explorer](https://www.servicenow.com/docs/_Ba6jwr9krx76Uam7nSQ0g "Receive AI recommendations of actions to take based on your current exploration in AI Data Explorer.").
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## AI Data Explorer users {#exploring-aide__cf-exploring-parent-users}

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| User | Description |
|-|-|
| Exploration creator | Creates new explorations. Sets the goal of the exploration. Generates the first graphics. Can use the exploration just for themselves, or can invite participants and viewers, who must have access to the data in generated data visualizations. Role required: now_assist_explorer_user or higher. |
| Exploration participant | Anyone with whom the exploration is shared with editing rights. Can generate more data visualizations or comment on the exploration. May be able to share the exploration further. Role required: now_assist_explorer_user or higher. |
| Exploration viewer | Anyone with whom the exploration is shared either without editing rights or without the now_assist_explorer_user role or higher. A viewer cannot ask questions of the AI or add text to the exploration, but they can read it. |
[Table 1. Users]

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## AI Data Explorer benefits {#exploring-aide__cf-exploring-parent-benefits}

* AI-Guided insights: Gain insights using natural language queries, with AI guiding your analysis and suggesting the next questions to explore.
* Document Editing and Organization: Collect insights in a single document. Edit, organize, and add your own thoughts to understand a topic comprehensively.
* Collaboration with Other Users: Work together in a shared space to refine analyses, align on insights, and drive data-driven decisions with ease.
* Seamless integration with all applications: Trigger AI Data Explorer from any list or data visualization to ask questions about the data in your experiences.
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## What to explore next {#exploring-aide__cf-exploring-parent-links}

To learn more about configuring and using AI Data Explorer, see:

* [Activate AI Data Explorer skills](https://www.servicenow.com/docs/h~eo~h5PkKWqD_CjIKOZHg "Enable AI Data Explorer skills under AI skills for Data and Analytics to give users AI-assisted, shared spaces to explore data.")
* [Using AI Data Explorer](https://www.servicenow.com/docs/gue~GYQo_MdGAGdEjEVC7w "Create \"explorations\"—editable documents where you analyze data with the help of AI. Set goals to guide smarter follow-up suggestions. Refine responses and add your own input. Collaborate easily with others and make data-informed decisions faster.")
* [AI Data Explorer reference](https://www.servicenow.com/docs/WPjZ5kdzEHrhtpKtPD6T4w "Reference topics provide additional information about the roles and tables in AI Data Explorer. They also describe how AI Data Explorer supports domain separation.")
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