--- sourceDocument: Australia Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence Release : - australia ft:locale : - en-US ft:publication_title : - Australia Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Dashboards in the library # Dashboards in the library {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Dashboards in the library ServiceNow's Platform Analytics dashboards enable users to access, organize, and share data visually via data visualizations, filters, and other elements. On Australia release instances, both Core UI and Platform Analytics experience dashboards are available in the Dashboards library. Show full answer Show less Users can navigate to this library through **All \> Platform Analytics \> Library \> Dashboards** or from other Platform Analytics library pages, with a consistent navigation pane to switch libraries or access Usage Insights without disrupting workflow. Dashboard configuration and data access vary based on user roles. Admin users have broader capabilities compared to non-admin users, who have limited access and navigation options. ## Access and Navigation for Different Roles Non-admin users can directly access the Dashboards, Data Visualizations, and Indicators libraries from the navigation pane, whereas some libraries like Scheduled Exports and Usage Insights may be restricted based on roles. Role-based access controls define what dashboard elements and functionalities are available to users. For detailed role descriptions, customers should refer to the Platform Analytics roles documentation. ## Key Features of the Dashboards Page * **Create Dashboard:** Users can create dashboards using an in-line editor (admin permissions may be required). * **Filter by:** Dashboards can be filtered by categories such as Bookmarked, Certified (company-approved), Owned by me, Recently opened, and Shared with me, enabling quick access to relevant dashboards. * **Categories:** Admin users with analyticscategoriesadmin role can create and manage dashboard categories for better organization. * **Search:** Search dashboards easily by name or owner. * **Filter List \& Condition Builder:** Advanced filtering using a condition builder allows saving and applying saved filters and toggling display options for field labels. * **Personalize List:** Customize dashboard list columns to suit user preferences. * **Column Filters:** Enable filtering of dashboards based on specific column values for more precise results. * **Dashboards List:** Displays all dashboards with sortable and filterable columns including Name, Description, Certification status, Owner, Categories, and timestamps for creation and updates along with respective users. * **Application Navigator:** Provides streamlined access to related Platform Analytics libraries depending on user roles. ## Why This Matters This structured and role-based approach to dashboards in Platform Analytics supports efficient data visualization management, ensures governance through certification and ownership controls, and enables users to quickly find and use dashboards relevant to their roles and responsibilities. It helps ServiceNow customers maximize the value of their analytics by providing flexible, secure, and user-friendly dashboard access and management. Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements. ## Dashboard overview {#find-dashboard-library__section_vxy_z2w_ktb} On Australia instances, you can find both Core UI dashboards and Platform Analytics experience dashboards in the Dashboards library. To find dashboards in Platform Analytics, navigate to the [library](https://www.servicenow.com/docs/~eqtA2Qk8PJ6xq28AN~3Wg#gloss-dashboards-library "The central location in Platform Analytics where users access dashboards, data visualizations, and indicators. The library shows all content the user has permission to view, including content they own, content shared with them, and bookmarked content.") at AllPlatform AnalyticsLibraryDashboards. You can also navigate to this library from other Platform Analytics library pages. Library pages like this one include a navigation pane that provides access to the other libraries and the Usage Insights page. Use it to navigate between the libraries without interrupting your workflow. The configuration of the Dashboards page and the data access depends on the user roles. Users without an admin role have limited capabilities, as compared to the users with an admin role. For more information on the types of admin roles in Platform Analytics, see [Platform Analytics roles](https://www.servicenow.com/docs/38E8blwLmOcpiEoM0ZGxuQ "Platform Analytics has both unique roles and roles from other applications that apply to it."). To know more about the dashboards for users with the admin roles, see [Dashboards for analytics admins](https://www.servicenow.com/docs/~ip2Uquj~ouNQK84VYanLg "Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements."). For users without an admin role, the navigation pane provides a direct access only to the [Dashboards](https://www.servicenow.com/docs/xtCSHjWiFQlPCaMA7V4dGA "Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements."), [Data Visualizations](https://www.servicenow.com/docs/Bv5mO4CZ_R04AKWknJd~aQ "Find any data visualization in the Platform Analytics Data Visualizations library. You can share information about your data with stakeholders and other users to evaluate the trends with real-time data. With the appropriate role, you can also create a visualization."), and [Indicators](https://www.servicenow.com/docs/6~a6b5w1NV5Dvi2mjUUNrQ "The indicator library lists all the Performance Analytics indicators or KPIs to which you have access. Users who can create or edit indicators or Performance Analytics collection jobs have additional information.") from the Platform Analytics library. For information on role-based access for the left navigation pane and Platform Analytics overview page, see [Roles applicable for Platform Analytics overview page](https://www.servicenow.com/docs/xrzmZ5U6GVZ3vbr9Xe1RFQ#analytics-center__table_a12_23s_k3c). The following example shows what a user can see in the Platform Analytics Dashboards library for users without an admin role. Figure 1. Platform Analytics Dashboards library for users without an admin role The following table shows the common elements that users with and without the admin roles can view in the Dashboards page. Refer to the numbered call-outs in the image and their descriptions in the table. {#find-dashboard-library__table_cjv_rd2_5fc__entry__3} | No. | Field (or) Element Name | Description | |:-|:-|:-| | 1 | Create Dashboard | Option for creating dashboards. For more information on creating dashboards, see [Create a dashboard with the in-line editor](https://www.servicenow.com/docs/j9c0VO~c5Pmw1AcA2byvCQ "In the Platform Analytics experience, you can create shareable dashboards with data visualizations, filters, and other elements. You can create elements and add existing elements from the inline editor."). | | 2 | Filter by | Option for filtering the Dashboards list to display the data based on the following conditions: * Bookmarked: Your bookmarked dashboards. By bookmarking your dashboards, you can find them. For more information about bookmarking dashboards, see [Bookmark a Platform Analytics dashboard](https://www.servicenow.com/docs/6dAzdBU14y~NkYpBwAjdNQ "Bookmark a dashboard so that you can find it easily in the Dashboard Library."). * Certified: Dashboards that an administrator has certified (company approved and recommended for use). For more information, see [Certify a Platform Analytics dashboard](https://www.servicenow.com/docs/raCtllqh_tgW1dHx23Tt7A "Certify a dashboard to indicate that it is company-approved and recommended for use."). * Owned by me: Dashboards that you own. * Recently opened by me: Dashboards that you recently opened. * Shared with me: Dashboards that other users have shared with you. {#find-dashboard-library__ul_xp4_3g2_5fc} | | 2 | Categories | Available and applied categories for dashboards. As a user with analytics_categories_admin role, you can create and customize the categories for the dashboards. For more information on creating dashboard categories, see [Create dashboard categories](https://www.servicenow.com/docs/HseQH70ZhNIiouk0oPC95w#db-categories-create "Dashboard categories users to filter the dashboards in the dashboard overview on terms or phrases describing the dashboard as provided by its creator or the analytics_categories_admin."). | | 3 | Search | Option for searching dashboards by name or owner. | | 4 | Filter list | Launches the condition builder. For more information on using the condition builder, see [Create a condition statement using the condition builder](https://www.servicenow.com/docs/access?context=create-cond-state-using-cond-build&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). The condition builder for dashboards has the following extra options: * Saved filters: Options to use a previously saved filter or to save the filter you are currently building. If you save the current filter, you name it and set who can access it. * Show/Hide labels: Option to show or hide labels for the fields Field and Operator in the condition builder. {#find-dashboard-library__ul_bz1_s1c_s3c} | | 5 | Personalize List | Option to add or remove columns in the dashboards list (). | | 6 | Column Filter icon | Option for displaying the column filters. Select the operator and the subsequent value. By default, the Column Filter is turned off. ![First two column filters and show/hide column filter control.]() | | 7 | Dashboards list | List of all dashboards. You can filter and sort the list by Name, Description, Views, and Certified. All Users can view the following columns: * Name: Name of the dashboard. * Description: Description of the dashboard. * Certified: Certification status of the dashboard: * Certified: Selected if the dashboard is company approved and recommended for use. * Not Certified: Selected if the dashboard isn't company approved and not recommended for use. {#find-dashboard-library__ul_tjh_252_5fc} * Owned by: Owner of the dashboard. * Categories: Categories that are associated with the dashboard. * Updated: Date and timestamp when the dashboard was last updated. * Updated by: Name of the user who last updated the dashboard. * Created: Date and timestamp when the dashboard was created. * Created by: Name of the user who created the dashboard. {#find-dashboard-library__ul_sjh_252_5fc} | | 8 | Application navigator | Provides direct access to the [Dashboards](https://www.servicenow.com/docs/xtCSHjWiFQlPCaMA7V4dGA "Use Platform Analytics dashboards to access, organize, and share data in a visual format. Dashboards contain data visualizations, filters, and other visual elements."), [Data Visualizations](https://www.servicenow.com/docs/Bv5mO4CZ_R04AKWknJd~aQ "Find any data visualization in the Platform Analytics Data Visualizations library. You can share information about your data with stakeholders and other users to evaluate the trends with real-time data. With the appropriate role, you can also create a visualization."), and [Indicators](https://www.servicenow.com/docs/6~a6b5w1NV5Dvi2mjUUNrQ "The indicator library lists all the Performance Analytics indicators or KPIs to which you have access. Users who can create or edit indicators or Performance Analytics collection jobs have additional information.") libraries. Depending on your roles, you might have access to the Scheduled Exports library or the Usage Insights dashboard. | [Table 1. Dashboard elements for users without admin roles] {#find-dashboard-library__table_cjv_rd2_5fc} *[\>]: and then