--- sourceDocument: Australia Platform Analytics sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence Release : - australia ft:locale : - en-US ft:publication_title : - Australia Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Navigating breakdown elements with breakdown relations # Navigating breakdown elements with breakdown relations {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Navigating breakdown elements with breakdown relations Breakdown relations in Platform Analytics provide a way to navigate between hierarchical elements within the same breakdown, such as moving from a parent element to a child element or between sibling elements. These relations enable enhanced navigation of breakdown scores in indicator scorecards, particularly on Analytics Hub and Core UI breakdown widgets. They are especially useful for exploring hierarchical data structures like locations or assignment groups. Show full answer Show less **Important:** Breakdown relations are supported only on indicator scorecards and require the latest Data Visualizations application from the ServiceNow® Store. Other Platform Analytics features do not support them. ## Key Features * **Hierarchical navigation:** Move between parent, child, and sibling elements within a single breakdown hierarchy (e.g., country to city). * **Indicator scorecard integration:** Breakdown relations apply to indicator scorecards on Analytics Hub and Next Experience dashboards. * **Filter and relation mapping:** On Next Experience dashboards, breakdown relations link a dashboard filter (source table) to the scorecard breakdown (target) via a relation record that maps element-level fields. * **Breakdown-to-breakdown relations:** Enable navigation between elements of two different but related breakdowns at the same hierarchical level, using a relation table referencing both breakdowns. * **Core UI support:** Breakdown widgets can display parent, child, or sibling elements based on the chosen breakdown element, enhancing dashboard interactivity. ## Practical Application To implement breakdown relations, you must create relation records defining how elements in the breakdown hierarchy connect, either within the same breakdown or between two breakdowns. This enables users to: * Navigate seamlessly through hierarchical data within dashboards and widgets. * Filter indicators effectively based on hierarchical or breakdown-to-breakdown relationships. * Enhance data exploration by moving up, down, or across related breakdown elements without leaving the dashboard context. ## Requirements and Considerations * Use the latest Data Visualizations app from the ServiceNow Store. * Applicable only on indicator scorecards and related dashboard filters. * The filter source table must match the breakdown source for hierarchical element navigation. * Relation records must specify field mappings to link filter elements to scorecard breakdown elements. ## Next Steps * Create or configure indicator scorecards and inline dashboard filters aligned with breakdown sources. * Define breakdown relation records to establish navigation paths between elements. * Utilize Core UI breakdown widgets to visualize and navigate hierarchical or related breakdown elements on dashboards. Breakdown relations open a new navigation path for viewing breakdown scores, by moving from one breakdown element to another element of the same breakdown. The elements should be in an hierarchical relationship. Important: Platform Analytics features other than indicator scorecards do not support breakdown relations. You can use breakdown relations to navigate between the elements of a single breakdown that are in a hierarchical relationship. For example, the Location breakdown has a hierarchy of 'parent' and 'child' elements, where a country can be the parent of cities. Breakdown relations let an Analytics Hub viewer navigate from a country down into a city, from a city to the country, or between cities in the same country. In Platform Analytics, breakdown relations can be applied only on indicator scorecards. The latest version of the Data Visualizations application from the ServiceNow® Store is required. In the Core UI, breakdown relations affect navigation on the Analytics Hub and in breakdown widgets. ## Breakdown relations on Next Experience dashboards {#breakdown-relations__section_pkg_cn4_njc} An indicator scorecard on a Next Experience dashboard can show hierarchical or breakdown-to-breakdown relations. You must pair the indicator scorecard with a filter on the dashboard. The filter source is the table that is the breakdown source, and the filter applies to indicators with that breakdown. The filter acts as the source, and the scorecard breakdown acts as the target. The relation record defines how these two are connected. Within that connection, the breakdown elements from the filter are mapped to fields on the target scorecard's breakdown elements. That mapping is what the breakdown relation record defines. In short: filter → breakdown relation → scorecard breakdown, with element-level field mappings in between. For a hierarchy of elements on the same breakdown, the filter source must be the same as the breakdown source. For example, if the indicator scorecard shows indicators with the Assignment Group breakdown, the dashboard filter must filter on the Group table. It also must filter indicators with the Assignment Group breakdown. Figure 1. Indicator scorecard showing hierarchical relations Breakdown-to-breakdown relations define different primary and related breakdowns. To show such a relation on a Platform Analytics dashboard, the indicator scorecard uses the related breakdown. The filter is based on the primary breakdown, so is identical to what you create for a hierarchical relation. For example, you can filter on the Hardware assignment group and configure the indicator scorecard to use the Assigned To breakdown. As a result, the indicator scorecard shows the members of the Hardware group. ## Breakdown relations in Core UI breakdown widgets {#breakdown-relations__section_bjy_ln4_njc} A Core UI breakdown widget can show the parent, child, or sibling elements of the element that was chosen for the breakdown dashboard. For more information about using breakdown relations on breakdown dashboards, see [Showing breakdown relations on dashboards](https://www.servicenow.com/docs/KkV7lLI2FCTZ~c1D4S0waQ "A breakdown widget can display 1st level breakdown elements that are related to the element selected for the dashboard. The widget must be on a breakdown dashboard, and that dashboard must include the breakdown sources of the related breakdowns.").Figure 2. Breakdown dashboard displaying children of the EMEA element * **[Create relations between elements of a breakdown](https://www.servicenow.com/docs/TBfnyC9KGjYHOQMkkEDI2A)** Use a breakdown relation to set up navigation between a hierarchy of elements within the same breakdown. A field in the breakdown records must identify the hierarchical relationship of one record to another. * **[Create a breakdown-to-breakdown relation](https://www.servicenow.com/docs/2Jf2QJrU2cm214UvqveP5A)** To set up navigation in a visualization between the elements of two breakdowns at the same level, create a breakdown relation between the breakdowns. A table must exist with fields that reference the records for both breakdowns. **Related tasks** * [Create an Indicator Scorecard](https://www.servicenow.com/docs/~UZlVwU2cdLaWpkdwNfRJg#create-dv-indicator-scorecard "The Indicator Scorecard component enables users to visualize and compare data between multiple Performance Analytics indicators. It highlights the information regarding the last score collected, the change from the previous data point, the trend over time, and the value of the target to achieve.​") * [Create or add a filter on an inline dashboard](https://www.servicenow.com/docs/EgipF0if1yb5FCroSh3bHw "Create a filter or select one from the filter library. When creating a filter, name it, and choose whether to create a single select, multiple select, date, or true/false filter.") **Related reference** * [Breakdown widgets](https://www.servicenow.com/docs/u~Z9uW1X~4SmrYvFzRg4qg "Breakdown widgets show indicator scores grouped by breakdown elements. Different visualizations can be used to compare the relative proportion of breakdown elements or the trends in these proportions.")