---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence
Release :
- australia
ft:locale :
- en-US
ft:publication_title :
- Australia Platform Analytics
ft:clusterId :
- par
bundleId :
- par
workflow :
- Platform
---
# Responsive dashboard properties
# Responsive dashboard properties {#ariaid-title1}
Release version: Australia
Updated April 22, 2026
 2 minutes to read
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## Summary of Responsive dashboard properties
Responsive dashboard properties allow ServiceNow customers to customize the behavior and appearance of Core UI dashboards, enabling better control over navigation, dashboard creation, sharing, and widget performance.
These properties are configurable through the System Properties \> Dashboard Properties module or directly in thesyspropertiestable.
This guidance specifically applies to Core UI dashboards and not the newer Platform Analytics dashboards.
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## Key Features
* **Unified Navigation:** The `com.glide.par.unifiedanalytics.enabled` property, enabled by default in the Australia release, allows unified access to both Platform Analytics and Core UI dashboards in the library, facilitating easier navigation and KPI drill-downs.
* **Core UI Dashboard Creation:** The `com.snc.par.coreui.dashboardcreate.enabled` property enables internal users to create Core UI dashboards using the Core UI workflow, applicable only for upgraded instances that support Core UI dashboards.
* **Secure Sharing Controls:** The `glide.cms.dashboards.sharingwithsecuresearch` property restricts the visibility of users, groups, and roles when sharing dashboards based on ACLs, enhancing security but potentially impacting performance.
* **Sharing Role Restrictions:** The `glide.cms.sharedashboards.role` property defines which roles can share their own dashboards. If empty, all users can share. Admin and dashboardadmin roles bypass these restrictions.
* **Widget Performance Management:** Several properties control widget rendering on responsive dashboards:
* `glide.canvas.grid.widgetperformancethreshold` sets the maximum seconds allowed for a widget to render.
* `glide.canvas.grid.widgetrenderconcurrentmax` limits the number of widgets rendering simultaneously (default is 3).
* `glide.canvas.grid.widgetcachettl` determines how many seconds widgets are cached in the browser (default 2 seconds).
* **Sharing Search Limits:** The `glide.cms.dashboards.sharing.search.maxRecords` property controls the number of users, groups, and roles returned in the Share panel search, balancing between result completeness and system performance.
## Key Outcomes
* Customers can enable unified dashboard navigation to streamline user experience across Core UI and Platform Analytics dashboards.
* Internal users gain the ability to create Core UI dashboards on supported instances, increasing dashboard customization.
* Secure sharing settings allow organizations to enforce access controls on dashboard sharing, protecting sensitive data.
* Performance tuning of widget rendering ensures dashboards remain responsive and efficient for end users.
* Administrators can configure sharing limits to optimize performance while ensuring users find relevant sharing targets.
Use properties to fine-tune dashboard behavior and appearance.
Note:
This topic refers to Core UI dashboards. If you are looking for information about the newer Platform Analytics dashboards, see [Dashboards in Platform Analytics](https://www.servicenow.com/docs/iJMAF9Ux0ZuxdOS4DzdjhQ "Dashboards are canvasses for organizing and sharing data visually. They contain data visualizations, filters, and other visual elements.").
Navigate to System PropertiesDashboard Properties to configure the main responsive dashboard properties. In the Filter navigator, enter sys_properties.list to configure other reporting properties.
## Responsive Dashboard properties
{#dashboard-properties__table_x3q_xgb_fbb__entry__2}
| Property | Description |
|-|-|
| Enables unified navigation under Platform Analytics and Platform Analytics Administration menu sections and common library pages for both Core UI and Next Experience analytics artifacts. Upon upgrade to Australia, this property is set to true by default. com.glide.par.unified_analytics.enabled | * Type: true \| false * Default value: true * Location: [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US) to the System Property \[sys_properties\] table. {#dashboard-properties__ul_vsx_ssm_vwb} When enabled, users see both Platform Analytics and Core UI (responsive) dashboards in the library. Users can still drill down to KPI details from responsive dashboard indicator visualizations. |
| Enable fulfiller creation of Core UI dashboards com.snc.par.coreui.dashboard_create.enabled | Allows any internal user to create Core UI dashboards on an upgraded instance, using the Core UI workflow. The instance must not have been net new on Xanadu or later, or Core UI dashboards are not supported and this property has no effect. When the true value of this property is in effect, you can create Core UI dashboards through the Create new button in the Dashboards library. * Type: true \| false * Default value: true * Location: [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US) to the System Property \[sys_properties\] table. {#dashboard-properties__ul_ybb_vfb_1jc} |
| Apply security rules to the list of users, user groups, and roles that are visible when sharing dashboards. glide.cms.dashboards.sharing_with_secure_search | * Type: true \| false * Default value: false * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_iwq_4ks_p2b} When enabled, the list of users, user groups, and roles that are visible in the sharing panel is restricted. The restriction is based on the configuration of the sys_user, sys_user_group, and sys_user_role ACLs. For more information, see [Access control list rules](https://www.servicenow.com/docs/access?context=access-control-rules&version=australia&pubname=australia-platform-security&ft:locale=en-US). There is a performance penalty associated with enabling this property. Performance degradation may be based on the number and complexity of business rules and ACLs on your instance. |
| Specify a comma-separated list of roles that can share their own dashboards. glide.cms.share_dashboards.role | * Type: string * Default value: EmptyWhen this property is empty, all users can share their own dashboards. * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_rbm_p4s_p2b} Note: Properties that restrict dashboard sharing do not apply to users with the admin and dashboard_admin roles. Users with these two roles can always share any dashboard. |
| Maximum number of seconds for a widget to render on a responsive dashboard. glide.canvas.grid.widget_performance_threshold | * Type: integer * Default value: none * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_iyv_d5b_fbb} For more information, see [Optimize widget rendering time on responsive dashboards](https://www.servicenow.com/docs/dTSRkXxOS09fymYHY8iVXg "Large dashboards can take a long time to render, especially when widgets depend on complex queries or queries on large tables. You can use system properties to optimize how widgets load."). |
| Maximum number of widgets that can render simultaneously on a responsive dashboard. glide.canvas.grid.widget_render_concurrent_max | * Type: integer * Default value: 3 * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_zb3_35b_fbb} For more information, see [Optimize widget rendering time on responsive dashboards](https://www.servicenow.com/docs/dTSRkXxOS09fymYHY8iVXg "Large dashboards can take a long time to render, especially when widgets depend on complex queries or queries on large tables. You can use system properties to optimize how widgets load."). |
| Number of seconds that responsive dashboard widgets are cached in the browser. glide.canvas.grid.widget_cache_ttl | * Type: integer * Default value: 2 * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_xb1_j5b_fbb} |
| Number of users, groups, and roles returned when searching for a name in the Share panel of a Responsive Dashboard. The value of this property is per category, so the default value of 100 may yield 300 results - 100 users, 100 groups, and 100 roles. glide.cms.dashboards.sharing.search.maxRecords | * Type: integer * Default value: 100 * Location: [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US) to the System Property \[sys_properties\] table. {#dashboard-properties__ul_p2t_kqb_1dc} Setting the value too low can cause the expected results not to be found. The minimum value is 5. Setting the value too high can cause performance issues. |
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{#dashboard-properties__table_x3q_xgb_fbb}
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