---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Activate Process Inefficiency Highlights skill

# Activate Process Inefficiency Highlights skill {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Process Inefficiency Highlights skill to be able to use ServiceNow Otto for Process Mining to generate highlights for improvement opportunities.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllAI Admin HubSkills.
2. Select Creator.
3. Select Process Inefficiency Highlights from the list of AI skills for Creator.
4. Select Turn on for the Process Inefficiency Highlights skill.  
   The skill is activated for your instance.
{#activate-highlight-skills__steps_yry_3v5_vfc}

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