---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Activate Intent and Activity Analysis skill

# Activate Intent and Activity Analysis skill {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Intent and Activity Analysis skill to use AI to understand the intent of the requester and gain insight into the related tasks and actions needed to complete the tasks.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllAI Admin HubSkills.
2. Select Creator.
3. Select Intent and Activity Analysis from the list of AI skills for Creator.
4. Select Turn on for the Intent and Activity Analysis skill.  
   The skill is activated for your instance.
{#activate-intent-skill__steps_yry_3v5_vfc}

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