---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Activate

# Activating Process Mining {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate Process Mining to use the application and benefit from it.
* **[Access Process Mining](https://www.servicenow.com/docs/mM~_UOeuzAszlN9bqMSpZg)**   
  Process Mining is available with ServiceNow AI Platform. With the free version, you can do only sample mining. You need a license to do full mining.
* **[Request Process Mining for external data](https://www.servicenow.com/docs/0qfJsJcYwkZn81nIfcvdCg)**   
  Request Process Mining for external data application to import external data and work with it within ServiceNow® instance.
* **[Request Process Mining for Salesforce](https://www.servicenow.com/docs/dcNuFGxWMfmZGtPK0F~aTw)**   
  Request Process Mining for Salesforce to import the data and work with it within the ServiceNow® instance.
* **[Request Process Mining for Workday](https://www.servicenow.com/docs/zj8HXM0SbPZd~ewZ07pVsQ)**   
  Request Process Mining for Workday to import the data and work with it within the ServiceNow® instance.
* **[Activate content packs](https://www.servicenow.com/docs/YawddWr5Tt_L02QuUTIKsw)**   
  Activate Process Mining content packs to access prebuilt projects for specific areas of your business. You can activate a content pack from the application list on your instance.
* **[Integrating Process Mining](https://www.servicenow.com/docs/C7LASFiKzjf68zS4_1jV4Q)**   
  Use Process Mining throughout the continuous improvement life cycle to consistently and accurately analyze processes.