---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Evaluation projects

# Evaluation projects {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Process Mining offers four evaluation projects to help you understand the product functionality with your own data. The Process Mining plugin (sn_po) is activated by default in all your production instances enabling you to use the evaluation projects.

To evaluate Process Mining, a new project type is introduced.{#evaluate-pm__evaluate-pm-para-1}
* **[Process Mining evaluation project for Incident Management](https://www.servicenow.com/docs/UJdD_tbFhr0cd1DYeq~vKQ)**   
  Process Mining evaluation project for Incident Management enables you to familiarize with improving your process with Process Mining capability.
* **[Process Mining evaluation project for Customer Service Management](https://www.servicenow.com/docs/JBpGUXA4TqWvKY0i9Ce__A)**   
  Process Mining evaluation project for Customer Service Management (CSM) enables you to familiarize with improving your process with Process Mining capability.
* **[Process Mining evaluation project for Human Resources](https://www.servicenow.com/docs/AR4PZGQjgjYZGhXdqSsGWA)**   
  Process Mining evaluation project for Human Resources (HR) enables you to familiarize with improving your process with Process Mining capability.
* **[Process Mining evaluation project for Security Incident](https://www.servicenow.com/docs/rfhOZJeykzR8qHjvBfixvw)**   
  Process Mining evaluation project for Security Incident enables you to familiarize with improving your process with Process Mining capability.
* **[Run the Process Mining evaluation project](https://www.servicenow.com/docs/_5Rz3wZ24ZRTt3BxHYQMGg)**   
  Run the Process Mining evaluation project to familiarize with improving your process with Process Mining capability.

**Related concepts**   

* [Process Mining architecture](https://www.servicenow.com/docs/xtrH9Qp0APjF1TXR~4ky3g "Understand the basic attributes of the Process Mining architecture.")
* [Key features of Process Mining](https://www.servicenow.com/docs/0YyoWa9JRCkv~5l6LszmJw "Some key features of Process Mining are listed in this topic.")
* [Process Mining workspace](https://www.servicenow.com/docs/1PSj3dqi_DiFoeFbNrjigg "See your business processes and workflows as visualizations from the Process Mining workspace.")