---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Request Process Mining for Salesforce

# Request Process Mining for Salesforce {#ariaid-title1}

Release version: Australia  
Updated July 24, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Request Process Mining for Salesforce to import the data and work with it within the ServiceNow® instance.

## Before you begin

Role required: admin  
Verify that you have already installed:

* Process Mining for External Data (version 29.5.3). For more information, see [Request Process Mining for external data](https://www.servicenow.com/docs/0qfJsJcYwkZn81nIfcvdCg "Request Process Mining for external data application to import external data and work with it within ServiceNow instance.").
* Salesforce Spoke (sn_sforce_v2_spoke) (2.5.0): For more information, see [Salesforce Spoke](https://www.servicenow.com/docs/access?context=salesforce-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).

## Procedure

1. Navigate to AllSystem ApplicationAll Available ApplicationsAll.
2. Find Process Mining for Salesforce using the filter criteria and search bar.  
   You can search for it by its name or ID. If you can't find it, you may have to request it from the ServiceNow® Store.

   Here is the detail: <kbd class="ph userinput">Process Mining for Salesforce: sn_promin_sf</kbd>.

   This application is bundled in the plugin.
3. Select Install.  
   To use Process Mining for Salesforce, see [Process Mining for Workday and Salesforce](https://www.servicenow.com/docs/cw9orXhnJjovIjso28XECA "Process Mining can import audit log data from Workday or Salesforce, so you can analyze those processes without building a custom data pipeline.").
{#install-salesforce__steps_tl1_rx5_qdc}

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