---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Viewing metrics and activity transitions

# Viewing metrics and activity transitions {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View metrics and activity transitions you have defined.

## View metrics {#view-metrics__section_csk_yhp_gnb}

View your selected metrics, or the full list of metrics for an activity or connection. The
metrics box (![metrics-boxes]()) on a route shows the primary and secondary metrics selected to show on the process
map.

Select an activity or connection to see a full list of metrics.  

<br />

* **[Viewing activity transitions](https://www.servicenow.com/docs/UKgYOCO7xGiEAQKV1J3nHQ)**   
  View activity transitions you've defined from the Bottleneck Analysis feature.
* **[Viewing records for an activity or connection](https://www.servicenow.com/docs/tl5Txv4APDvO0JG_AWV~3A)**   
  See the list of records which passed through an activity or connection to analyze data in more detail.