---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Viewing activity transitions

# Viewing activity transitions {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
View activity transitions you've defined from the Bottleneck Analysis
feature.  
Expand the Bottleneck Analysis box to see the top five overall and specified activity state transitions across these specific metrics.

* Unique Occurrences
* Maximum Repeat Occurrences
* Average Duration
* Total Duration
* Total Occurrences
{#view-node-transitions__ul_y4r_wqv_ypb}View selected transitions and metrics from the lists.

<br />

Select a transition link from the list to edit activities for the selected filter.  

**Related concepts**   

* [Applying a process step filter on an activity](https://www.servicenow.com/docs/Zj17W8LY~yEKRsOdC6jBuQ "Process step filtering enables you to get closer views of the different routes that records go through.")