---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Core UI Report types

# Core UI Report types {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Core UI Report types

Core UI Report types in ServiceNow allow you to create various visualizations to analyze and present data effectively.
These reports help you compare, track, and understand data from your instance, imported sources, and MetricBase for time series analysis.
The Report Designer also supports Natural Language Query (NLQ) to generate reports by simply entering questions.
Show full answer Show less  

## Report Categories and Their Uses

* **Bar Reports:** Compare data across dimensions using vertical or horizontal bars, Pareto charts to highlight key factors, or histograms to show data distribution ranges.
* **Pie and Donut Reports:** Visualize data parts relative to the whole with pie charts, donut charts, or semi-donut charts, providing intuitive insights into proportions.
* **Time Series Reports:** Track changes over time using column, line, step line, area, or spline charts, which help in analyzing trends and approximating values between data points.
* **Multidimensional Reports:** Display complex data across multiple metrics in a single view using multilevel pivot tables, heatmaps, or bubble charts for detailed analysis.
* **Scores:** Visualize single data points or indicators using speedometer, dial, or single score reports to monitor key business metrics at a glance.
* **Statistical Analysis Visualizations:** Analyze data distribution and trends with control charts, trend reports, box plots, and trendbox reports to identify patterns and outliers.
* **Other Reports:** Include funnel charts for progressive proportions, list reports for expandable data views, calendar reports for event scheduling, map reports for geographical data, pivot tables for data aggregation, and pyramid charts as an alternative bar visualization.

## Practical Benefits for ServiceNow Customers

By leveraging these Core UI report types, you can:

* Create targeted visualizations tailored to your data analysis needs.
* Gain insights into performance, trends, and key indicators to support decision-making.
* Utilize time series and multidimensional data for comprehensive reporting.
* Quickly generate reports using Natural Language Query to simplify report creation.
* Present data in formats that are easy to interpret and share across your organization.  
Learn about the different types of Core UI reports that you can create, and when and how to create them.
Watch this four-minute video to learn how to create and configure a Core UI report.

You can generate the following types of reports, organized by category:

* [Bar reports](https://www.servicenow.com/docs/zep6ydqvsFyy2dsVufiT0w#report-types-creation-details-rd__table_xwp_vqq_5x) enable you to compare scores across data dimensions.
* [Pie and Donut reports](https://www.servicenow.com/docs/zep6ydqvsFyy2dsVufiT0w#report-types-creation-details-rd__table_lky_gfn_nhb) visualize the relationship between the parts and the whole of a data set using a single round shape.
* [Time Series reports](https://www.servicenow.com/docs/zep6ydqvsFyy2dsVufiT0w#report-types-creation-details-rd__table_e1q_xqq_5x) visualize data over time. In addition to data from within your instances and imported data sources, you can also use MetricBase data in time series reports. For more information, see [MetricBase application](https://www.servicenow.com/docs/access?context=metricbase&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
* [Multidimensional reports](https://www.servicenow.com/docs/zep6ydqvsFyy2dsVufiT0w#report-types-creation-details-rd__table_i11_yqq_5x) visualize data across dimensions in a single table or graph.
* [Scores](https://www.servicenow.com/docs/zep6ydqvsFyy2dsVufiT0w#report-types-creation-details-rd__table_sth_yqq_5x) visualize single data points either across ranges or as a single value.
* [Statistical reports](https://www.servicenow.com/docs/zep6ydqvsFyy2dsVufiT0w#report-types-creation-details-rd__table_g3p_yqq_5x) visualize data with statistical values such as medians and means.
* [Other reports](https://www.servicenow.com/docs/zep6ydqvsFyy2dsVufiT0w#report-types-creation-details-rd__table_ac1_zqq_5x) include calendars, maps, and lists.
{#report-types-creation-details-rd__ul_n5s_j2j_5x}

You can also use Natural Language Query (NLQ) inside Report Designer to generate a report. Simply write a question into the NLQ field, and the Report Designer generates a report of an appropriate type.  
{#report-types-creation-details-rd__table_xwp_vqq_5x__entry__3}

|   | Report | Description |
|-|-|-|
| ![]() ![]() | [Vertical and horizontal bar reports](https://www.servicenow.com/docs/~A2NBJTBVqREL9D6VJVnbA#c_CreateBarCharts "Vertical and horizontal bar reports compare individual or aggregate scores across data dimensions. Vertical bar report columns originate on the x-axis, and horizontal bar report columns originate on the y-axis.") | Shows vertical or horizontal bars with lengths proportional to the values that they represent. |
| ![]() | [Pareto reports](https://www.servicenow.com/docs/rw9JehRsOFRvR8dJG9P7fA#c_CreateParetoCharts "Pareto charts help you identify the most important dimension in a large set of dimensions. Columns show data in descending order. A line shows cumulative percentage.") | Combines bar and line reports to identify the most important factors in a large set of factors. |
| ![]() | [Histogram reports](https://www.servicenow.com/docs/6GWq9v~QIRF2_WJQBsr8rw#c_CreatingHistograms "Histograms group numbers in a data set into ranges. The data used in a histogram is continuous data. Continuous data is measured whereas discrete data, which is used in bar charts, is counted.") | Provides visual interpretation of numerical data by indicating the number of data points that lie within a range of values. |
[Table 1. Bar reports]

{#report-types-creation-details-rd__table_xwp_vqq_5x} {#report-types-creation-details-rd__table_lky_gfn_nhb__entry__3}

|   | Report | Description |
|-|-|-|
| ![]() | [Pie charts](https://www.servicenow.com/docs/LKKAiBFAeBgb0K0UpJ1w6w#c_CreatePieCharts "Pies charts show the proportions that make up a whole.") | Shows how individual pieces of data relate to the whole using a circle to represent the whole. |
| ![]() | [Donut reports](https://www.servicenow.com/docs/M6bbdMw3CpzPQbRK0S_vZA#c_CreateDonutCharts "Donut and semi-donut reports show the proportions that make up a whole.") | Shows how individual pieces of data relate to the whole using a donut shape to represent the whole. |
| ![]() | [Semi-donut reports](https://www.servicenow.com/docs/M6bbdMw3CpzPQbRK0S_vZA#c_CreateDonutCharts "Donut and semi-donut reports show the proportions that make up a whole.") | Shows how individual pieces of data relate to the whole using a semi-donut shape to represent the whole. A semi-donut report uses a donut sliced in half to represent the whole. |
[Table 2. Pie and Donut reports]

{#report-types-creation-details-rd__table_lky_gfn_nhb} {#report-types-creation-details-rd__table_e1q_xqq_5x__entry__3}

|   | Report | Description |
|-|-|-|
| ![]() | [Column reports](https://www.servicenow.com/docs/0kTzzQA_JRG30AVSoUbJqQ#c_CreateColumnCharts "Column reports show how the value of one or more items changes over time with columns.") | Shows how one or more values change over time by displaying them as proportional vertical columns. |
| ![]() | [Line reports](https://www.servicenow.com/docs/iFGmaTu9CzVNMaTAa~14YA#c_CreateLineCharts "Line reports plot individual data points to show how the value of one or more items changes over time.") | Shows how one or more values change over time by connecting a series of data points with straight lines. |
| ![]() | [Step line reports](https://www.servicenow.com/docs/gP2ZqmrevSoq6P_1Dm0GtQ#step-reports "Step line reports plot individual data points to show how the value of one or more items changes over time. Horizontal lines in the step report show the duration of a change and vertical lines show its magnitude.") | Shows how one or more values change over time by connecting a series of data points with horizontal and vertical lines. |
| ![]() | [Area reports](https://www.servicenow.com/docs/qrxn349vUWsl7w_JkLPpIA#c_CreateAreaAndSplineCharts "Area reports show trends over time for related attributes. Spline reports show how one or more values change over time. Splines connect a series of known data points with a curve that emphasizes the trend over individual data points.") | Resembles a line chart, but the area between the axis and line is commonly emphasized with colors. |
| ![]() | [Spline reports](https://www.servicenow.com/docs/qrxn349vUWsl7w_JkLPpIA#c_CreateAreaAndSplineCharts "Area reports show trends over time for related attributes. Spline reports show how one or more values change over time. Splines connect a series of known data points with a curve that emphasizes the trend over individual data points.") | Shows how one or more values change over time by connecting a series of data points with a fitted curve through the data points. Spline reports let you take a limited set of known data points and approximate intervening values. |
[Table 3. Time series reports]

{#report-types-creation-details-rd__table_e1q_xqq_5x} {#report-types-creation-details-rd__table_i11_yqq_5x__entry__3}

|   | Report | Description |
|-|-|-|
| ![]() | [Multilevel pivot tables](https://www.servicenow.com/docs/Jbnw_XogoT80l12to159QQ#c_MultilevelPivotCharts "Multilevel pivot tables display aggregate data broken down by multiple dimensions in a single table. They display separate cells for each row and column value combination, as well as a column subtotal for each first-level row. Aggregate information is presented in the top left of the chart.") | Displays aggregate data broken down by multiple metrics in a single chart. |
| ![]() | [Heatmap reports](https://www.servicenow.com/docs/WYjIe3SkvASQQ4DTaJ_m8g#c_HeatmapCharts "Heatmap reports display aggregate data visually using colors to represent different values on a matrix. Heatmap reports can have no more than 1000 cells.") | Displays aggregate data in a matrix using colors to represent different values. |
| ![]() | [Bubble reports](https://www.servicenow.com/docs/Bsga7Sd6bIBIPMOtp6_Gaw#c_BubbleCharts "Bubble reports plot data points on X and Y axes and use a third aggregate dimension to define bubble size.") | Displays multiple metrics on a single chart. |
[Table 4. Multidimensional reports]

{#report-types-creation-details-rd__table_i11_yqq_5x} {#report-types-creation-details-rd__table_sth_yqq_5x__entry__3}

|   | Report | Description |
|-|-|-|
| ![]() | [Speedometer reports](https://www.servicenow.com/docs/hNwH_f0iXERYtviobz37Qg#c_CreateDialsAndSpeedometers "Dials and speedometers provide a real-time count for an indicator. These charts cannot contain comparison or historical data. You can configure colors to display at a glance that values are within specified ranges.") | Shows an overview of the count of an indicator at the current moment in the form of a round meter. |
| ![]() | [Dial reports](https://www.servicenow.com/docs/hNwH_f0iXERYtviobz37Qg#c_CreateDialsAndSpeedometers "Dials and speedometers provide a real-time count for an indicator. These charts cannot contain comparison or historical data. You can configure colors to display at a glance that values are within specified ranges.") | Shows an overview of the count of an indicator that you want to measure in a half circle. The part in which scores are shown is filled with a color. |
| ![]() | [Single score report](https://www.servicenow.com/docs/KjhFMM9rWEE71CLH1nDgDg#c_SingleScoreCharts "Single score reports display a single value that is key to your business. Add single score reports to dashboards and configure them to update in real time.") | Displays a single aggregate value that is important to your business. |
[Table 5. Scores]

{#report-types-creation-details-rd__table_sth_yqq_5x} {#report-types-creation-details-rd__table_g3p_yqq_5x__entry__3}

|   | Report | Description |
|-|-|-|
| ![]() | [Control reports](https://www.servicenow.com/docs/xeaNmn7G8Y6H~deXsmbEnQ#c_CreatingControlCharts "Control reports visualize data over time using standard deviations to show statistical likelihood and identify outliers.") | Displays data as a series of connected points to determine whether a business process is in a state of statistical control and to identify outliers. (Found in the Other reports section.) |
| ![]() | [Trend reports](https://www.servicenow.com/docs/ZOAbJxt4d11KKXvRPnwVuw#c_CreateTrendCharts "Trend reports show how the value of one or more items changes over time. Values along the horizontal axis of the trend report represent the time measurement. Values on the vertical axis represent the changes to the items being monitored.") | Shows how the value of one or more items changes over time. Values along the horizontal axis of the trend report represent the time measurement. Values on the vertical axis represent the changes to the items being monitored. The trend line or curve reveals a general pattern of change. (Found in the Other reports section.) |
| ![]() | [Box reports](https://www.servicenow.com/docs/0M5_w2Ap6cxPOWiKlb~uQQ#c_CreatingBoxCharts "Box reports, also called box plots, visualize the distribution of data including the maximum, minimum, quartiles, median, and mean.") | Shows the distribution of values in a data set highlighting statistical averages. (Found in the Other reports section.) |
| ![]() | [Trendbox reports](https://www.servicenow.com/docs/ob2612KMmpxuoCbFEi5e3Q#c_CreatingTrendboxCharts "Trendbox reports visualize the distribution of data between groups over a specific time period.") | Shows the distribution of values in a data set highlighting statistical averages for a specified periodof. (Found in the Other reports section.) |
[Table 6. Statistical analysis visualizations]

{#report-types-creation-details-rd__table_g3p_yqq_5x} {#report-types-creation-details-rd__table_ac1_zqq_5x__entry__3}

|   | Report | Description |
|-|-|-|
| ![]() | [Funnel reports](https://www.servicenow.com/docs/LYYxnP6g3_He65IOPC1N3A#c_CreateFunnelAndPyramidCharts "Funnel and pyramid reports visualize the distribution of data. The size of the slices or sections represents a percentage of the total of all values.") | Displays values as progressively decreasing proportions. The size each section reflects a percentage of the total of all values. |
| ![]() | [List reports](https://www.servicenow.com/docs/yKowaiOxka79tlkL2iDmvg "List reports display data in the form of an expandable list. You can configure whether lists appear expanded or collapsed. Lists are often used for enumerations such as the number of incidents or changes. They contain columns that show more detailed information, such as a short description, category, or state.") | Displays data in the form of an expandable list, similar to a standard ServiceNow [list component](https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/shared-components/now-record-list-connected/overview). |
| ![]() | [Calendar reports](https://www.servicenow.com/docs/Rrof5aoUf4L8LQ~JGZcGWQ#c_CalendarReport "Calendar reports display date-driven events on a calendar.") | Displays data-driven events in a calendar format. |
| ![]() | [Map reports](https://www.servicenow.com/docs/TZGQWl4bccibeeV76tGSNw#c_MapReport "Map reports display data on a map. You can display data as a geographical heatmap ( Map report icon ) or view specific data points ( The pin locations icon for map reports ).") | Displays data on a geographical map image. |
| ![]() | [Pivot tables](https://www.servicenow.com/docs/q2FvZ66Gjd9dkpCDnOxYjA#c_PivotTables "Pivot tables aggregate data from a table into columns and rows, which you define. They help you quickly investigate the source of the summarized data. Non-empty cells display tooltips to indicate how many records the cell represents. Click a non-empty cell to display a breakdown of those records.") | Aggregates data from a table to display the source of summarized data. This functionality is expanded in [multilevel pivot reports](https://www.servicenow.com/docs/Jbnw_XogoT80l12to159QQ#c_MultilevelPivotCharts "Multilevel pivot tables display aggregate data broken down by multiple dimensions in a single table. They display separate cells for each row and column value combination, as well as a column subtotal for each first-level row. Aggregate information is presented in the top left of the chart."). |
| ![]() | [Pyramid reports](https://www.servicenow.com/docs/LYYxnP6g3_He65IOPC1N3A#c_CreateFunnelAndPyramidCharts "Funnel and pyramid reports visualize the distribution of data. The size of the slices or sections represents a percentage of the total of all values.") | Visualizes a variation on a bar report using pyramid sections instead of rectangles. (Found in the Other reports section.) |
[Table 7. Other reports]

{#report-types-creation-details-rd__table_ac1_zqq_5x}