---
sourceDocument: Australia Operational Technology Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/operational-technology

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Complete the custom column import

# Complete the custom column import {#ariaid-title1}

Release version: Australia  
Updated September 9, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Upload an updated Microsoft Excel spreadsheet to populate the custom column and complete the import.

## Before you begin

Role required: ot_excel_import_user

## Procedure

1. Create a record in the OT Excel SGC Import Task table.
2. From the record, download the attached sg_ot_excel_staging.xlsx file.
3. In the Microsoft Excel file, add your custom column and fill in the data for your configuration item (CI) records.
4. Upload the updated Excel file to the OT Excel SGC Import Task record.  
   For more information about completing the custom column import with an import task and validating the imported staging records, see [Create an import task](https://www.servicenow.com/docs/Z14q5_~~xYw_mN5CcAhR6g "Create an import task for the Service Graph Connector for Microsoft Excel to handle the import of Operational Technology (OT) device data from your Microsoft Excel spreadsheet.") and [Validate imported staging records](https://www.servicenow.com/docs/oiLHGBN0vdDGT9FkAQ6zBA "Validate the imported staging records from your import task to find missing, duplicate, and invalid data.").
{#complete-custom-column-import-sgc-excel__steps_atl_2jp_skc}

## What to do next

Update the column mapping script with the custom column. For more information, see [Update the column mapping script](https://www.servicenow.com/docs/CAVQYXsxMv2dGu3WgjmmwQ "To transfer the custom column data to the Configuration Management Database (CMDB), update the column mapping script to add the corresponding entry to the importSetColumnsVsStagingColumnsMap object.").