---
sourceDocument: Australia Sales Customer Relationship Management
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/order-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Add configurable products

# Add configurable products to a solution {#ariaid-title1}

Release version: Australia  
Updated March 26, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Trigger a configurable product action in a session to add a child configuration to the solution.

## Before you begin

You are in an active configuration session for a solution-enabled product. For more information, see [Launch a solution](https://www.servicenow.com/docs/R5mQ6PGwHL060ffy9gdNqQ "Launch a configurable product to start a solution session. The product you launch becomes the solution root.").

Role required: none

## Procedure

1. In the active configuration session, interact with the fields or selections that trigger a configurable product action rule.
2. Verify that the solution navigation sidebar updates to include the new child configuration.

## Result

A child configuration is created for the configurable product defined in the triggered action. The child configuration uses the blueprint specified in that action. Any field mappings defined for the action are applied when the
child configuration is created.
If the child configuration does not appear in the solution navigation sidebar, verify that the configurable product has a deployed blueprint associated with it.

## What to do next

After adding a configurable product:

* To move to the new child configuration and complete its configuration, see [Navigate within a solution](https://www.servicenow.com/docs/G_e0Qp3YRpRfXsqzCtht8w "Use the solution navigation sidebar to move between configurations in a solution session.").
* To remove a child configuration that is no longer needed, see [Remove a configurable product from a solution](https://www.servicenow.com/docs/JuxK4zeqwHDxiZeygDOndg "Remove a child configuration from a solution by changing the condition of its configurable product action to false.").
**Related tasks**   

* [Create a configurable product action](https://www.servicenow.com/docs/Jg0IJdVHz~sPLXBHLTHkpw "Create a configurable product action to link a child blueprint to a parent blueprint so that a child configuration is created when the action's condition is met.")
* [Define field mappings for a solution configuration](https://www.servicenow.com/docs/QvnKXJB9wvGh7NZHwxaOEw "Define field mappings on a configurable product action to pass field values from the parent blueprint to the child blueprint when a child configuration is created.")  
**Related reference**   

* [Solution configuration limits](https://www.servicenow.com/docs/Mvyh0vMv8bGvShPt1BMDyQ "Structural limits that apply to solution configurations, including hierarchy depth, total configuration count, and field mapping constraints.")